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Top Reasons Customers Are Moving to SolarWinds Hybrid Cloud Observability

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I’m frequently asked about why customers select SolarWinds® Hybrid Cloud Observability. Given the wide variety of options available, I thought it would be helpful to put together a compilation of what customers have told us as their top reasons for making the switch.
  1. A Path Towards Simplicity

When discussing our solutions, I often hear the word 'simplicity.' Customers typically have several SolarWinds products (or modules) installed. Over time, they usually expand their use of solutions such as Network Performance Monitor (NPM), Database Performance Analyzer (DPA), and Service Desk, gaining more value and achieving further cost-savings and efficiencies. Streamlining this 'gradual build out' process and simplifying it further is a common objective we've heard from customers.
  1. An Answer for Taming Tool Sprawl

We've all endured the time-consuming and frustratingly complex task of installing multiple tools from different vendors. An often cited benefit of Hybrid Cloud Observability is it's practically a plug-and-play solution designed with tool consolidation in mind. Customers are immediately seeing the value of having only a single tool to install and upgrade while also gaining a view of their operations through single pane-of-glass observability. After all, this was the promise of monitoring when SNMP first debuted in the late 1980s.
  1. Fast and Flexible Deployments

With digital transformation, Agile, and DevOps methodologies, the pace of change in software and services will only continue to accelerate. As any network or database engineer will tell you, developing a deployment strategy is critical. In my engagements with customers, I’ve heard lots of positive comments on how Hybrid Cloud Observability not only deploys rapidly but is elegant to boot. I’ve heard a pleasing number of success stories, too—from standard centralized deployments and run-of-the-mill cloud/hybrid cloud platform as a service (PaaS) to highly distributed, post-acquisition/merger IT mashups.
  1. A Single Source of Truth

As in all IT pursuits, quality data is key, and never more so in building a strong foundation for observability. Ensuring quality ingestion of data rests on the ability to scale out the additional polling engines (APEs) in balance to keep up with the number of entities being observed. With Hybrid Cloud Observability, you can gain truly unified visibility using the included lightweight Orion® remote collectors (ORCs) for those highly distributed or low bandwidth setups.

Late Nights and Pizza

For the past 893 days (but really, who's counting?), I’ve been looking over the shoulders of our engineers on screen-sharing sessions as they figured out how to consolidate all the module functionalities from Orion onto the new SolarWinds Platform. Fortunately, Austin has some excellent late-night pizza delivery joints. Cork, Ireland, not so much. We’ve achieved many monumental engineering milestones over the past couple of years, and I highly recommend this blog by Tony Johnson, our senior product management here in Cork, to learn more. We’d love to hear from you. You can make a feature request for Hybrid Cloud Observability here or hit me up with your thoughts at eoin.keenan@solarwinds.com.
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Eoin Keenan
Eoin Keenan is a senior product marketing manager at SolarWinds, working primarily with the Orion Platform and network management products including NCM, IPAM, and VNQM.…
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