SolarWinds First to Publish CISA Self-Attestation

SolarWinds submitted its self-attestation in alignment with CISA’s and OMB’s requirements on…

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Latest Posts

Upgrade Better, Faster, Stronger

Because of the recent cyberattack, we’ve asked you to update your Orion Platform several times. While these updates are necessary for the safety and performance of your environment, we understand…

Project Management as a Critical Skillset

Public sector IT departments have undergone sweeping modernization efforts, from virtualization and mobility to cloud computing and digital transformation. At the same time, this challenging period of remote work increases…

Meet the New Old Guy on the Head Geek Team

Growing up in the suburbs of Seattle, WA, in the late ‘60s and early ‘70s was like most everyone else’s experiences. Dad worked as an analog computer engineer for a…

What Is Ticketing Software?

When something goes wrong with a user’s device, who do they turn to for help? Maybe an employee walks up to their favorite IT team member’s desk or sends them…

7 Things DBAs Should Do Before Going On Holiday

Thanks to 2020, many of us don’t remember the last time we took a holiday or vacation. If you were able to get away from the office, kudos to you.…

Secure by Design | Our Plan for a Safer SolarWinds and Customer Community — SolarWinds TechPod 036

Companies must change the way they operate to combat increasingly sophisticated cyberattacks across ever-expanding attack surfaces. What we learn from one attack can help us protect against the next. Because…

How to Become a Microsoft MVP

I’ve been a Microsoft MVP since 2003-2004. Over the years, the number one question on my personal FAQ is “How do I become a Microsoft MVP?” So, let’s answer that…

Monitoring Challenges Emerge as Agencies Embrace Container Technology

Container technology is catching on big-time in the federal government as agencies such as the USDA and the National Institutes of Health look to containers to simplify software development and…

Reinvigorate the Service Desk With User-Focused Strategies in 2021

When we look back on this rollercoaster of a year that was 2020, we’ve all faced some of the most unforgettable, challenging, and transformative experiences of our lives—and many of…

Initial Considerations for an ITSM Evaluation

The start of a new year brings the familiar sentiments of “New Year, New Me!” or in 2021’s case, “New Year, New Perspective.” Ushering in a new year provides an…

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