2020—The Rise of the Machines?

February 19, 2020

I’ve spent a lot of time thinking about the Internet of Things recently. Well, I’ve spent the last seven years thinking about IoT. Seven years ago, I bought my first Wink Hub. That and a couple of bulbs from GE started me down a …



Details on DISA’s Infrastructure “Hardening” Rules

February 18, 2020

The Defense Information Systems Agency (DISA) has a set of security regulations to provide a baseline standard for Department of Defense (DoD) networks, systems, and applications. DISA enforces hundreds of pages of detailed rules IT pros must follow to properly secure or “harden” the …



Database 102 – Why Is My Query Slow?

February 14, 2020

As a database administrator (aka DBA, or Default Blame Acceptor) throughout my career, I’ve worked with a myriad of developers, system administrators, and business users who have all had the same question—why is my query (or application) slow? Many organizations lack a full-time DBA, …



Q&A: ITIL 4 One Year Later

February 13, 2020

It’s been roughly one year since the IT service management world was introduced to ITIL® 4 at Pink19. This latest evolution of ITIL provides guidelines to IT pros and service technicians to address ever-changing service management challenges and meet the needs of employees more …



Becoming Hybrid: The Importance of Requirements

February 11, 2020

Introduction Much of the dialog surrounding cloud these days seems centered on multi-cloud. Multi-cloud this, multi-cloud that—have we so soon forgotten about the approach that addresses the broadest set of needs for businesses beginning their transition from the traditional data center? Friends, I’m talking …



APM: The Secret to Digital Transformation

February 10, 2020

By now, we’ve talked about the findings of SolarWinds Cloud Confessions 2020 and recommendations for how tech pros can use APM for more than just the troubleshooting of their most critical applications. But we need to explore one more important area. This time, we …