Today, we are thrilled to announce that Squadcast has officially joined the…
There’s a new loo. If you’re a gadget-head, you’ve probably seen more than a few of the bizarre inventions debuted at CES over the years, including the new smart toilets.…
In developed economies, people who don’t use information technology are rare. Organizations not utterly reliant on IT are virtually unheard of. Everything is an app, and apps are at the…
Many components of cloud and SaaS technology are incredibly useful, but the hairball of hybrid IT is anything but. And the cross-hairs of complexity are firmly centered in one place:…
Rockstars are a vital asset to any company. In the technology world, they’re often the subject matter experts coworkers turn to when they have questions about a product or service.…
The need for reprioritizing digital transformation projects during a crisis has come. COVID-19 has created a fast-paced environment for tech pros in which once-necessary tasks are now pushed to the…
Self-service can be an ideal solution in many cases. Just think about the number of times you’ve troubleshooted issues with your car, fixed the WiFi in your home, or replaced…
ITIL 4 certifications demonstrate a thorough understanding of how to deliver value to the modern organization through services. Matching that understanding with the capabilities of your ITSM solution is…
Inevitably, at some point in the evolution of your security strategy, you realize you need to put some controls around access. For far too long, organizations have allowed users to…
The federal government’s 2019 Federal Cloud Computing Strategy — Cloud Smart calls for improvements in security, procurement and the workforce. Let’s look at each of the three Cloud Smart pillars…
The day has finally come. We’ve potentially ventured out of our comfort zone to collect information on business strategy and requirements from the leaders in our company. We then put…