Back in October, 2019, I shared my love of both Raspberry Pi (https://www.raspberrypi.org/) devices and the Pi-Hole (https://pi-hole.net/) software; and showed how—with a little know-how about Application Programming Interfaces (APIs) and scripting (in this case, I used it as an excuse to make my …
Based on one of the most popular SWUG™ (SolarWinds User Group) sessions of 2019, Jim Hansen, SolarWinds VP of application management products, shows you how to combine user experience monitoring with custom metrics, distributed tracing, log analytics, and log management to provide unparalleled visibility into …
IT asset management (ITAM) and configuration management database (CMDB) are critical components of a service desk, playing a key role in how inventory within an organization is tracked and managed. Asset management tracks and reports the value and ownership of all assets throughout their …
Submitted for your approval; a story of cloud horrors. One of performance issues impacting production. Where monthly cloud billing began spiraling out of control. The following story is true. The names have been changed to protect the innocent. During my consulting career, I’ve encountered …
An early 2019 report from the Defense Department Officer of Inspector General revealed how difficult it’s been for federal agencies to stem the tide of cybersecurity threats. Although the DoD has made significant progress toward bolstering its security posture, 266 cybersecurity vulnerabilities still existed. …
While there are many silly depictions of machine learning and artificial intelligence throughout Hollywood, its reality delivers significant benefits. Administrators today oversee so many tasks, like system monitoring, performance optimizing, networking configuration, and more. Many of these tasks can be monotonous and tedious. Also, …
The marketing machines of today often paint new technologies to suggest they’re the best thing since sliced bread. Sometimes though, the new products are just a rehash of an existing technology. In this blog post, I’ll look at some of these. As some of …
You may be familiar with the 7 guiding principles in the ITIL framework. What you may not be as familiar with is how you could apply the principles in your service desk configuration. Here are some common service desk scenarios demonstrating ways to put …
2019 was busy year for DevOps as measured by the events held on the topic. Whether it be DevOps days around the globe, DockerCon, DevOps Enterprise Summits, KubeCon, or CloudNativeCon, events are springing up to support this growing community. With a huge number of …
As agencies across the federal government modernize their networks to include and accommodate the newest technologies such as cloud and the Internet of Things (IoT), federal IT professionals are faced with modernizing security tactics to keep up. There’s no proverbial silver bullet, no single …
