Collecting knowledge is a large part of everyday conversations. Contributing knowledge to a conversation keeps it going and allows individuals to learn new information, debate their current knowledge, and even change their opinions on certain topics. In the IT world, the distribution of new …
Okay, good. You have a change management practice in place. You know how to define it, its benefits, how to get the process started, and how to measure its success. You also know it makes for greater success for business initiatives, it prepares the …
The movies are filthy with examples of artificial intelligence. Some, like the first Terminator, are evil. Some, like the Star Wars droids, work for the good guys. And so many of them are flatly iconic—Blade Runner (both of them), 2001: A Space Odyssey, War …
From the Cloud First policy established in 2010 to last year’s Cloud Smart update, it’s clear the government is driving federal agencies toward cloud computing. The strategy makes sense, but for agencies migrating, however, the decision is less clear cut, because there are several …
It’s a day for celebration! Our migration is complete, and our applications are now running in the cloud environment best suited to their needs. The rest of our application inventory, the ones not cut out for the cloud, remain on-premises where they belong. We …
The global effect of and challenges to business in 2020 is the very definition of “unprecedented.” While large enterprises enjoy the advantage of scale to redistribute focus and sustain demand for their goods and services, small- to medium-sized businesses may not be as lucky. …
For some, change is something to look forward to. For others, it may be scary and anxiety-inducing. If the latter describes your organization, it may be time to rethink your change management practice. Changes are necessary in ITSM. Whether standard or an emergency, if …
There are two easy ways to make your cloud application faster and they’re homonyms; cash being the first and cache being the second. (Sorry, but not sorry, for the dad joke). The cloud makes it very easy to increase the amount of compute power …
As networks become more distributed and complex, it’s becoming ever more challenging for IT professionals to track all the events happening on their networks. Still, it’s vitally important to do so—logging activity on an agency’s network is critical to determining who’s on the network, …
Some, maybe. But not most. Look, I have this theory. I also have data. And as with most stories in my life, it all starts with a trip to Las Vegas. In 2017, I attended my first AWS re:Invent in Las Vegas. For a …