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A Strong Customer Community Is Critical When Optimizing Innovation


Having a strong customer community for feedback and ideation is critical when optimizing innovation. It supports product strategy while removing blinders to product deficiencies and allowing a democratic approach to product solutions. Last month we hosted THWACKcamp™ 2018, where we were able to connect …


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Networks

If I Was a Grownup, This is the Essay I’d Write


Recently, my friend Phoummala Schmitt, aka “ExchangeGoddess” and Microsoft Cloud Operations Advocate, wrote about her struggles with imposter syndrome. It’s a good read that I highly recommend. But one element of it stuck with me, like an itch I couldn’t quite reach. I knew this itch wasn’t …


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Networks

Templates vs. Policies


Are configuration templates still needed with an automation framework? Or does the automation policy make them a relic of the past? Traditional Configuration Management: Templates We’ve all been there. We always keep a backup copy of a device’s configuration, not just for recovery, but …


Security

You Are Here – Identity & Access Security


Where are you? Halfway through this 6-part series exploring a new reference model for IT infrastructure security! As you learned in earlier posts, this model breaks the security infrastructure landscape into four domains that each contain six categories. While today’s domain may seem simple, …





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Database

No, You Don’t Need a Blockchain


The hype around blockchain technology is reaching a fever pitch these days. Visit any tech conference and you’ll find more than a handful of vendors offering it in one form or another. This includes Microsoft, IBM, and AWS. Each of those companies offers a …



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Database

Don’t Get Bitten by Schrödinger’s Backup


There are two sayings you can find in virtually every article about data protection: “If your data doesn’t exist in at least two places, then it doesn’t exist,” and “If you can’t restore your data, then it doesn’t exist.” This is for good reason. …