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Latest Posts in SolarFocus

New Findings From Our Investigation of SUNBURST

Since the cyberattack on our customers and SolarWinds, we have been working around the clock to support our customers. As we shared in our recent update, we are partnering with…

Our Plan for a Safer SolarWinds and Customer Community

I joined the SolarWinds family earlier this week as the new Chief Executive Officer. Although I accepted the position to become CEO before the Company was notified of the cyberattack,…

Our Commitment to Cooperation

The sophistication and technological attributes of the recent SUNBURST supply chain attack against SolarWinds is of great concern to us and to our customers, and we hope to the entire…

An Update on SUPERNOVA and Our Support for Customers

Over the last few days, third parties and the media publicly reported on a malware, now referred to as SUPERNOVA. Based on our investigation, this malware could be deployed through…

A Message to Our Customers

The SolarWinds team is solely focused on our customers and the industry we serve. Our top priority has been to take the steps necessary to ensure that our and our customers’…

SolarWinds Update on Security Vulnerability

On Saturday, December 12, our CEO was advised by an executive at FireEye of a security vulnerability in our Orion Software Platform which was the result of a very sophisticated…

Need for Speed: How SolarWinds Supports Its Partners in the Age of Digital Transformation

One of the biggest challenges organizations face in the current age of digital transformation is the issue of complexity. As the technology landscape continues to expand, organizations are increasingly moving…

Thoughts on the SentryOne Acquisition

I’m writing this as I fly to Charlotte. Yes, in the middle of a pandemic, I am on an airplane. My first flight since March and bringing back a flood…

Doubling Down on Database Performance Management

How many applications do you use every day? On average, probably 20. Think about it—We use them to check email, to avoid traffic, to know if we need a coat,…

Attitude Adjustment: Accentuate the Positive

Experienced IT practitioners know applications and solutions—whether off-the-shelf, customized, or built from scratch—are rarely a perfect fit. Inevitably, something doesn’t work quite the way we want, scale to quite the…

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@JTD_4U Hi Jake, we apologize for the delayed response. Due to an increase in Support volume, response times may be… t.co/RLo0LlbOrO

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@CraigBufton Hi Craig, we apologize for the delayed response. Due to an increase in Support volume, response times… t.co/gAMs9V70VZ

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The value of an #ITSM solution is obvious for IT, but what about for facilities and beyond? t.co/hkcZN3atjf