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Chrystal Taylor

Head Geek

Chrystal Taylor is a dedicated technologist with nearly a decade of experience and has built her career by leveraging curiosity to solve problems, no matter the size, industry, or client. Whether tinkering with the family computer, or inflicting general destruction in MS-DOS Tank Wars, Taylor has always been a geek. Taylor is a SolarWinds deployment veteran who’s built a successful IT career by translating client needs into optimized and performant systems. She loves customizing current deployments to ensure systems grow in tandem with user needs. She’s achieved several SolarWinds certifications. A THWACK® MVP since 2011, she understands the power of community and the SolarWinds commitment to its users. In her role as the Global Services Team Lead for Loop1 Systems, Taylor was the troubleshooting sniper, handling technical escalation for the engineering team, providing break/fix and augmentation support, and assisting clients as the subject matter expert for SolarWinds® Orion® Platform and Security Event Manager (SEM) (formerly Log & Event Manager) products. Her focus on capacity planning, server architecture, and troubleshooting allow her to attack any issue on multiple fronts.

Posts Featuring Chrystal Taylor

AI As It Stands: Unpacking IT Trends at SolarWinds Day

The SolarWinds IT Trends Report 2024 – AI: Friend or Foe? indicated tension in the IT industry’s outlook on artificial intelligence (AI). While there is excitement about its potential to…

Don’t Make IT Awkward — SolarWinds TechPod 088

MOVE! Just kidding. Interpersonal skills can be just as vital to your IT role as technical skills, and there’s far less training. SolarWinds IT Manager Tara Bourke joins hosts Chrystal…

Digital Detoxing — SolarWinds TechPod 087

Have you ever tried to scroll up a piece of paper? Have you described a GIF during an actual conversation? To save you from these embarrassing situations, hosts Chrystal Taylor…

Marketing Stigmas Destigmafied! — SolarWinds TechPod 086

Terms like marketing* are often associated with a long list of negative connotations and an image of a cartoon thief sneaking around a corner with a huge bag of cash…

Pardon Our Dust: Bringing THWACKcamp to You — SolarWinds TechPod 085

Get a peek behind the scenes of THWACKcamp, the free virtual learning event for SolarWinds customers. Hosts Chrystal Taylor and Sean Sebring talk to THWACKcamp Executive Producer Matt Murray about…

AI Pipeline: Surfing from Concept to Product Reality — SolarWinds TechPod 084

In this conversation, hosts Sean Sebring and Chrystal Taylor talk with Derek Daly, Principal AIOps Product Manager at SolarWinds. He discusses his career journey and the role of AI and…

Speaking of THWACKcamp…

For those who don’t know, THWACKcamp is our free annual community event. This year’s virtual IT extravaganza takes place on April 17 – 18, and we can’t wait to share…

Underdog vs. Top Dog — SolarWinds TechPod 083

They say the grass is always greener in another office. Right? In an era of job hopping and layoffs, working for a startup versus an established global company is an…

IT Trends and Predictions for 2024 — SolarWinds TechPod 082

I wonder what’s next? Sean Sebring and Chrystal Taylor discuss the tech trends and predictions published by Gartner, Forrester, and VMblog, with Global Tech Evangelist for Observability Sascha Giese. Can…

A Very Merry TechPod — SolarWinds TechPod 081

The SolarWinds podcast crossover event you’ve all been waiting for: Chrystal Taylor and Sean Sebring talk with Movies & Mainframes host Andy Garibay about the best, weirdest, and most confusing…