About Us > Chrystal Taylor

Chrystal Taylor

Head Geek

Chrystal Taylor is a dedicated technologist with nearly a decade of experience and has built her career by leveraging curiosity to solve problems, no matter the size, industry, or client. Whether tinkering with the family computer, or inflicting general destruction in MS-DOS Tank Wars, Taylor has always been a geek. Taylor is a SolarWinds deployment veteran who’s built a successful IT career by translating client needs into optimized and performant systems. She loves customizing current deployments to ensure systems grow in tandem with user needs. She’s achieved several SolarWinds certifications. A THWACK® MVP since 2011, she understands the power of community and the SolarWinds commitment to its users. In her role as the Global Services Team Lead for Loop1 Systems, Taylor was the troubleshooting sniper, handling technical escalation for the engineering team, providing break/fix and augmentation support, and assisting clients as the subject matter expert for SolarWinds® Orion® Platform and Security Event Manager (SEM) (formerly Log & Event Manager) products. Her focus on capacity planning, server architecture, and troubleshooting allow her to attack any issue on multiple fronts.

Posts Featuring Chrystal Taylor

Trends and Predictions—2023 and Beyond — SolarWinds TechPod 072

A new year means a new wave of tech trends and predictions, and though some may use a crystal ball or a good guess to make their predictions, our hosts…

Recapping Our Inaugural SolarWinds Day Event

Our inaugural SolarWinds Day event was a smashing success! From the announcement of our SolarWinds® Observability solution—which was built fully in the cloud—to important updates to our on-premises SolarWinds® Hybrid…

Join Us for Our First-Ever SolarWinds Day Event

In this virtual one-hour event on October 19, we’ll share our product strategy (and demos) for how we intend to deliver upon our full-stack observability vision — whether your environments…

Key Lessons for Tech Leaders from The Women in Tech Global Conference 2022

The tech industry has long been dominated by men – however, there are many powerful and influential women who have climbed the ladder to top positions in tech. The second…

IT Pro Day ’22—The Evolution of the IT Pro — SolarWinds TechPod 068

IT Pro Day is right around the corner, and in preparation for the event, TechPod™ hosts Chris Bowie, Sean Sebring, and special guest Head Geek™ Chrystal Taylor talk about IT…

Let’s Talk About the Orion Platform and Hybrid Cloud Observability

SolarWinds recently released Hybrid Cloud Observability, a solution we’ve been building towards for a long time, and something I see as the evolution of monitoring. If you missed Thomas LaRock’s…

Getting to Know the New THWACK Community Manager — SolarWinds TechPod 064

The SolarWinds community, THWACK.com, has a new community manager. Ben Keen has been an active voice in the community for years as a THWACK MVP and has now decided to…

Monitoring for Managers: More Than a Cost Center — SolarWinds TechPod 063

SolarWinds own Senior Director of IT, Brad Cline, and Director of IT, Dr. Humberto Amador, join Head Geek Chrystal Taylor to discuss expanding the business’ view of IT as a…

Women in Tech: Owning Your Place at the Table — SolarWinds TechPod 062

In this episode of SolarWinds TechPod, Head Geek Chrystal Taylor is joined by Hannah Kohr and Katie Schrader to discuss the benefits of communication and advocating for yourself to help…

THWACKcamp: Celebrating 10 Years of IT Learning — SolarWinds TechPod 061

Join SolarWinds Technical Content Manager for Community, Kevin M. Sparenberg, and Head Geek, Chrystal Taylor, as they reminisce on the 10-year history of SolarWinds virtual event, THWACKcamp. Whether you’re curious…


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In this blog post Aaron Bertrand breaks down how GDPR protects your sensitive data. Read here:… t.co/q9cJ8tWsc1

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@irgordon Hi Ian, we've passed this along to our team. Thank you.

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What is AIOps? Learn more in this article "What is "AIOps"? The Importance of Artificial Intelligence in IT Operati… t.co/9gQ6xWmrtd