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Chrystal Taylor

Head Geek

Chrystal Taylor is a dedicated technologist with nearly a decade of experience and has built her career by leveraging curiosity to solve problems, no matter the size, industry, or client. Whether tinkering with the family computer, or inflicting general destruction in MS-DOS Tank Wars, Taylor has always been a geek. Taylor is a SolarWinds deployment veteran who’s built a successful IT career by translating client needs into optimized and performant systems. She loves customizing current deployments to ensure systems grow in tandem with user needs. She’s achieved several SolarWinds certifications. A THWACK® MVP since 2011, she understands the power of community and the SolarWinds commitment to its users. In her role as the Global Services Team Lead for Loop1 Systems, Taylor was the troubleshooting sniper, handling technical escalation for the engineering team, providing break/fix and augmentation support, and assisting clients as the subject matter expert for SolarWinds® Orion® Platform and Security Event Manager (SEM) (formerly Log & Event Manager) products. Her focus on capacity planning, server architecture, and troubleshooting allow her to attack any issue on multiple fronts.

Posts Featuring Chrystal Taylor

Protecting Your Data Privacy

Protecting your identity is becoming more and more difficult. Though many people don’t stop to consider it, even the most minor conveniences can go hand in hand with an incredible…

The Importance of “Soft” Skills in the Digital Age

First, I hate the term “soft” skills. I prefer we call them essential or non-technical skills or even essential non-technical skills, as that would be more accurate and not have…

Celebrating IT Pro Day From a New Vantage Point

This year has been a real whirlwind, hasn’t it? On top of all the 2020 world craziness, I started a new job this year as a Head Geek at SolarWinds.…

Hey, [Insert Family/Friend Name Here], Let’s Talk About Online Security

2020 keeps on proving the old adage, “It gets worse before it gets better.” We still seem to be in the “worse” stage. If you’ve been paying attention to the…

Gaming Groups in a Remote World

As we all come to terms with quarantine and shelter-in-place orders being extended for longer than most prepared for (both emotionally and in terms of our stash of snacks), and…

Avant-Garde vs. Current Tech

Let’s look at your phone for a second. Do you have the newest model? If not, you probably know someone who does or who’s waited in line overnight to get…

Rockstars in IT: They Can Do, But Can They Teach?

Rockstars are a vital asset to any company. In the technology world, they’re often the subject matter experts coworkers turn to when they have questions about a product or service.…

Geeking Out With Your Kids—Taking Advantage of Opportunity

In my last post, I talked about what I implemented at home to deal with WFH full-time while my son is also distance learning full-time. By being trapped together by…

This Single Mom’s Take on Kids Distance Learning While You WFH

Setting the scene: I’m a nine-year veteran full-time WFH employee, I have a 10-year-old boy, I have a great relationship with my son’s other parents, and a puppy (that we…

From Retail to Head Geek at SolarWinds

My Journey in IT <Memory fade in…> It’s 2010 and I’m at a furniture store doing office administration. I love the people I work with and I find satisfaction in…

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@AGarejo Hello, We are working towards releasing Orion 2020.2.4 and appreciate the patience of you and all our cust… t.co/x4lwFQFsU4

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As the role of the #ITPro continues to evolve, what are the top skills needed? Find out in this article. t.co/bDhW4DmaoR