Destiny Bertucci is a Head Geek™ at SolarWinds with a broad array of certifications and degrees such as Cisco® Certified Network Associate (CCNA), (ISC)² Methodologies, CompTIA IT Operations Specialist (CIOS), CompTIA Secure Infrastructure Specialist (CSIS), INFOSEC, database development degree, and SolarWinds Certified Professional®. In her 15 years as a network manager, she has worked in healthcare, federal, and application engineering, which allowed her to be a successful SolarWinds Senior Application Engineer for over nine years.
Leon Adato is a Head Geek and technical evangelist at SolarWinds, and is a Cisco® Certified Network Associate (CCNA), MCSE and SolarWinds Certified Professional (he was once a customer, after all). His 25 years of network management experience spans financial, healthcare, food and beverage, and other industries.
Patrick Hubbard is a Head Geek and technical product marketing director at SolarWinds. With over 20 years of IT experience spanning network management, data center, storage networks, VoIP, virtualization, and more, Hubbard's broad knowledge and hands-on expertise affirm his IT generalist authority. Hubbard’s initial interest in technology began with a grade school dive into Assembly on the Apple II, and eventually to a half-decade of technogenesis in skunkworks IT at American Airlines. Since then, Hubbard’s career has involved product management and strategy, technical evangelism, sales engineering and software development, all with a focus on application and service delivery for startups and Fortune 500 companies alike that span high tech, transportation, financial services and telecom industries. Since joining SolarWinds in 2007, Hubbard has combined his technical expertise with his IT customer perspective to develop SolarWinds’ online demo platform, launch the Head Geek program and create helpful content that speaks to fellow networking and systems professionals. He runs SolarWinds’ customer education and training program to empower IT Pros to resolve their IT management problems quickly and easily with SolarWinds software. Hubbard is also a Cisco® NetVet and a regular speaker at technology conferences for Ethernet, IPv6 and SDN.
With over 15 years in IT, Arjan has gained a lot of experience in the virtual DataCenter. These days, as a Principal consultant for Metis IT, his focus is on the Software Defined Data Center and helping consultants and the company grow in this fast-changing world. Through his blog, which can be found at VDIcloud, he’s been awarded with the VMware vExpert title multiple times. And as of 2016, his new blog SDDCinfo, he’ll focus more on on the Software Defined Data Center.
Bob Plankers is a vExpert and Linux and virtualization systems expert who has broad experience as a project manager and systems and storage administrator.
First and foremost, Brandon Carroll is a Husband to his wonderful wife, a Dad (hopefully a good one) to his awesome kids, and a lover of technology and how it enables us to achieve what was only dreamed of in years past. He has been in the industry since the late 90s, specializing in network security and instructional design. With his experience in the industry, he is able to share his views and opinions, tips and tricks, with the networking community. He loves helping new ones learn about complex technologies, breaking it down into simple terms. Brandon is passionate about technology and sharing what he knows with the networking community.
Charisse Castagnoli has over 27 years of experience in the information technology industry, focusing on issues of information security, technology, and law. With an undergraduate degree in Computer Science from University of California, Berkeley, and a J.D. from the University of Texas, Austin, Castagnoli combines her technology expertise with security and legal skills to help organizations meet their security and compliance needs. She is currently with Websense, Inc., in the Office of the CISO. She formerly worked for Dell Computers, Internet Security Systems (now IBM), Haystack Labs (now McAfee), SecureWare (now HP), and others. She is a frequent speaker at legal and privacy conferences on the issues of computer security and the law, and an adjunct professor of law at the John Marshall Law School Center for Information Technology and Privacy Law. She has also acted as an expert witness in ACH/Wire Fraud account takeover cases.
Chris Grundemann is a passionate, creative technologist and a strong believer in technology’s power to aid in the betterment of humankind. In his current role as Principal Architect at Myriad Supply he is expressing that passion by helping clients build bigger, faster, more efficient IT infrastructure that is easier to operate and scale. Chris has well over a decade of experience as both a network engineer and solution architect designing, building, and operating large IP, Ethernet, and Wireless Ethernet networks. Chris holds 6 patents in network technology and is the author of Day One: Exploring IPv6 and Day One: Advanced IPv6 Configuration, an IETF RFC, a personal weblog, and various other industry papers and blogs. As a volunteer he is currently serving as President of IX-Denver, Program Committee (PC) member for AfPIF, ISOC-NY liaison to NYNOG, and Chair of the Open-IX BCOP committee. Chris often speaks at conferences, NOGs, and NOFs the world over. He has held previous positions with Markley Group, Internet Society, CableLabs, tw telecom, CO ISOC, ARIN, NANOG, CEA, UPnP, DLNA, RMv6TF, and several others.
Chris Kusek is Chief Technology Officer at XIOLOGIX, L.L.C. He is also an entrepreneur, technology evangelist, consultant, mentor, speaker, leader, author, professional vegan, empath, single father, cloud Zealot, and CISSP.
Dan has almost 20 years of IT infrastructure experience across the government, managed services and integrator sectors. For the last 15 years, Dan has been working with various data centre technologies specifically focused on storage and virtualisation. Dan’s area of expertise and key strengths are storage, data protection, virtualisation, hyperconverged infrastructure, client delivery and stakeholder engagement. Dan currently works as a Cloud Product Architect in the Global Products team of a major Australian telecommunications company, developing solutions that leverage their private cloud capability and extensive technical footprint.
Senior Vice President of Product Marketing
A former university professor, Denny is a passionate advocate for optimizing technologies to solve critical customer problems, leveraging empirical, data-driven approaches. His thoughtful leadership and disciplined methodologies have guided product management, product marketing, and User Experience (UX) teams to develop creative product strategies that ignited rapid business growth and made customers’ lives easier. In his current role as Senior Vice President of Product Marketing at SolarWinds, Denny leads a global organization responsible for customer research, engagement, and product positioning. While helping identify new customer needs and opportunities, his team works to educate and inform the market on how SolarWinds IT management software simplifies the process of running complex systems and applications with high availability and reliability. In addition to SolarWinds, Denny held executive leadership roles at leading IT management and security firms, including BMC and AlienVault. Denny holds a Ph.D. in cognitive psychology from Rice University and a B.S. from the University of Louisiana at Lafayette.
Phoummala Schmitt is an IT professional with a broad range of experience that focuses on Microsoft software, VMware, and enterprise storage. Phoummala has extensive experience working in IT consulting and operations at a global scale, where she headed up an enterprise and backup environment that supported employees in more than 30 countries. She holds several certifications, including an MSCA and MCTS, in addition to being named vExpert 2014 and 2015. Phoummala holds several certifications, including an MSCA and MCTS. She has held various jobs in the IT industry, including a position as a Network Analyst in the healthcare industry. Some of her favorite platforms and technologies are Microsoft Exchange Server, mobile devices, and virtualization. Phoummala is also the Co-Host of Current Status Podcast where they discuss the latest technology and is a Central PA VMUG Leader. You can also find Phoummala writing technical articles. • Contributing Technical author • Petri IT Knowledgebase • The Register • 24x7ITConnection • WeBreakTech.com
Eyvonne Sharp is a network architect for a Fortune 100 healthcare enterprise. She's a co-founder of Network Collective, a bi-weekly video roundtable where network engineers talk about industry trends, challenging projects, and what it takes to do network engineering day-to-day. Before working in the enterprise, she spent 10 years working for small VARs and integrators in the SMB space.
Faisal Khan is a blogger who loves to write about cutting edge technologies and issues facing service providers, especially subjects related to SDN, NFV, virtualization, IP and optics. He has rich experience working with multiple service providers and vendors in the Middle East and Africa. Currently, he works for mobile operator MOBILY in Saudi Arabia in the technology planning department. The views expressed in his blog are his own and do not represent his employer.
Greg started in IT about 20 years ago on the bottom of the IT ladder (help desk phone service), and worked his way up to systems engineering and architecture. Greg has put his time in with certification training, A+, Network+, Security+, MCP, CCNA, NetApp NCDA, VCP4-DCV, VCP5-DCV, VCP5-DT, AirWatch Enterprise Mobility Associate/Professional/Expert, Certified Scrum Master, and ITIL v3 Foundations. He has also been chosen as a VMware vExpert every year since 2011. Currently, Greg works as an independent consultant supporting various public and private sector projects.
Jamie draws on years of experience assisting businesses in the adoption of technologies to enhance security, meet regulatory IT compliance, and pass audits for a broad array of compliance frameworks. Jamie holds an array of IT Certifications including CISSP and CISA.
James is a Partner at ActualTech Media where he writes, speaks, and creates engaging content around topics of interest in Enterprise IT. He is a 2014/15 vExpert, a Tech Field Day delegate, a freelance writer, and holds a number of technical certifications. He writes about virtualization at jdgreen.io and can be found on Twitter at @jdgreen.
Jim Millard is a "hybrid" pre- and post-sale Engineer for OneNeck IT Solutions’ Systems Engineering group following 20+ years on the customer side of the industry. He often describes himself as a jack of all trades, master of some.
Network Greasemonkey, Packet Macrame Specialist, Virtual Pneumatic Tube Transport Designer, and Connectivity Nerfherder. The possible titles are too many to count, but they don’t really mean much when he's essentially a hired gun in the wild west that is modern networking. Jody Lemoine is based in the Niagara region of Ontario, Canada, and operates tishco networks, a consulting firm specializing in the wholesale provisioning of networking services to IT firms for resale to their respective clientele. Over his career, he has developed a track record designing and deploying a wide variety of successful networking solutions in areas of routing, switching, data security, unified communications, and wireless networking. These range from simple networks for small-to-medium business clients with limited budgets to large infrastructure VPN deployments with over 450 endpoints. His broad experience with converged networks throughout Canada and the world have helped answer many complex requirements with elegant, sustainable, and scalable solutions. In addition, Jody maintains current Cisco CCDP and CCIE R&S (41436) certifications. Outside of the realm of IT, he is both a husband and father. In what meagre time remains, he contributes to the community by serving as an RCAF Reserve Officer, supporting his local squadron of the Royal Canadian Air Cadets as their Commanding Officer.
Executive Vice President, Engineering and Global Chief Technology Officer
Joe Kim is the Executive Vice President of Engineering and Global Chief Technology Officer at SolarWinds, responsible for the overall technology strategy, direction, and execution for SolarWinds 30+ IT management products and systems. Previously, Kim was the General Manager of Hewlett-Packard® Enterprise’s Transform business unit responsible for product strategy, management, engineering and execution of five new, innovative products in the IT Operations Management (ITOM) space, and the CTO for HP Software’s Application Delivery Management (ADM) and ITOM businesses responsible for leading the development of transformational technologies and forward-thinking ideas. He has held other executive leadership roles at General Electric, Berkshire Hathaway, and several start-ups. Kim holds a Bachelors in Computer Science, and Criminology and Law Studies from Marquette University. In his current position at SolarWinds, he leads a global organization responsible for defining the technical vision and strategy for the company’s portfolio of 50+ IT management software products. His team, with developers on five continents, forms the technical foundation of the company’s brand promise to deliver cost-effective software with deep functionality that simplifies IT management for technology professionals, and helps improve their agility and responsiveness. Prior to joining SolarWinds in 2016, Joe served as general manager of Hewlett-Packard® Enterprise’s Transform business unit, running product strategy, management, engineering and execution to commercialize new innovations in the IT Operations Management (ITOM) space. Earlier, he was CTO for HP Software’s Application Delivery Management (ADM) and ITOM businesses. He also has held other executive leadership roles at General Electric, Berkshire Hathaway, and several start-ups. Joe holds a bachelor’s degree in computer science, and criminology and law studies, from Marquette University.
VCDX-certified (#101), vExpert, Veeam Vanguard, EMC Elect and Nutanix Technology Champion-awarded CTO at OGD ict-diensten, NLVMUG Leader. He participates in events such as Tech Field Day, presents at local VMUG meetings and writes on his blog, VirtualLifestyle.nl.
Joseph D'Antoni is a Principal Consultant at Denny Cherry and Associates Consulting, and Microsoft Data Platform MVP with over 20 years of experience working in both Fortune 500 and smaller firms. He is a frequent speaker at major tech events like Microsoft Ignite, PASS Summit, and Enterprise Data World. He blogs about all topics technology at joeydantoni.com. He believes that no single platform is the answer to all technology problems. He lives in Malvern, PA, and holds a BS in Computer Information Systems from Louisiana Tech University, an MBA from North Carolina State University, and is the co-author of the Microsoft book "Introducing SQL Server 2016."
John has worked in the networking industry for over 20 years, and obtained his CCIE Routing & Switching in early 2001. A network engineer by day, he has consulted in the UK and USA for internet and mobile service providers, financial, retail, and other enterprise customers, designing, supporting, and troubleshooting networks of all sizes and types. He now works in the enterprise space, enjoying knowing where he’ll be located every week and that he’ll be home for dinner. John blogs at http://movingpackets.net/ where he shares his thoughts and experiences with automation, scripting, best practices, commonly needed solutions, technical challenges, and whatever else interests him in the networking and technology arena.
John Welsh is the founder of Deathmatch, LLC, a company devoted to creating entertaining and informative videos focused on technology and the engineers that work on it. In addition to being the producer and host of Engineering Deathmatch for the previous three seasons, John is a solutions architect and a CCIE, and has been working in technology for 20 years. His areas of expertise include unified communications and collaboration, but he also enjoys learning more about data center, cloud, software development, and networking.
Jon Klaus is based out of the south of the Netherlands, working with everything from datacenters to operating systems. He specializes in storage, back-up, and server virtualization systems, and will blog about experiences in the field and industry developments. Certified EMCIEe, EMCTAe and EMCCAe on a number of Dell EMC products and constantly trying to find the time to diversify that list. When not tinkering with IT you can find him on a snowboard, motorbike, or practicing a variety of sports.
Jordan Martin has worked in technology for over 15 years, specializing in enterprise and data center routing and switching. He currently works as a Technical Architect at Core BTS, where he helps customers build, improve, and optimize the networks that drive their business. Jordan is also a Co-Founder and host of the Network Collective podcast, writer, and CCIE #43772.
Karen Lopez has more than twenty years of experience helping large organizations manage complex, multi-project information technology programs. She's a project manager and data architect, specializing in being practical and getting stuff done over allegiances to methodologies or check lists. Most of her work has been on turnaround projects: helping teams get back to the original goals quickly, but not sacrificing security, reliability, or flexibility. She is a Microsoft Data Platform MVP and a VMWare vExpert. Karen loves her work and enjoys networking with others who have experiences to share.
Kuchler joined SolarWinds in 2017 after spending 20 years innovating through development of on-prem and SaaS software solutions for a Fortune 500® company and a startup. Today Keith is the vice president of engineering, leading SolarWinds’ highly-distributed engineering teams for the company’s SaaS portfolio of DevOps solutions including Pingdom®, AppOptics™, Loggly®, and Papertrail™. He is responsible for global transformation of the SolarWinds® DevOps portfolio. He and his team focus on research, development, strategy, and service delivery (DevOps/SRE) through innovation and adoption of emerging technologies to optimize costs, speed, and service reliability. Kuchler is specifically intrigued with how technology is an enabler to accelerating positive change for humans (including SolarWinds customers).
Kevin Blackburn is a Senior Network Engineer based near Akron, OH. Through his employment and personal study, Kevin has worked with mainly Cisco equipment day-to-day including Pix \ ASA \ Firepower Security, Nexus DataCenter, as well as iOS-based networking equipment. His main hobby is technology as a whole, so you will always find him tinkering with the latest ARM device out there or other things like home automation. Other than that, Kevin enjoys documenting his networking studies and education processes through articles and videos on his blog.
Kevin is a Product Manager at SolarWinds and has over 15 years of experience in managing global network resources. He has worn many hats, including Helpdesk, Network Engineer, Messaging Admin, Orion Admin, and PowerShell enthusiast.
Kim is a Senior Network Engineer and blogger at www.packet-forwarding.net with a strong focus on network design. He splits half his time dedicated to consultancy and the other half to maintenance and development of an international MPLS network. His current clients range from mid-size to large international customers in a wide variety of markets. He is interested in all things tech, and his certifications include CCIE RS, SP, and CCDE.
Larry Smith, Jr.
Larry is a well-seasoned engineer with over 25 years of real-world experience in networking, compute, storage, virtualization, microservices, automation, Infrastructure as Code, and development. He is often referenced as the "floater" because of his ability to float between all pillars from deep level infrastructure and development. Larry is also very active on his contributions on GitHub, blogging, mentoring, and evangelizing. And most of all, his core belief is to "ALWAYS live outside of your comfort zone.”
Melanie Achard is a director of product marketing at SolarWinds. Achard’s career in technology started out as favor to a friend when she wrote her first software program on a Morrow Micro System. Her curiosity piqued, she accepted a software development position at a startup and was instantly hooked. Since then, she has worked in software engineering, product management, and product marketing at a variety of companies—from small, three-person startups to large Fortune 500® organizations—all with a focus on solving problems that people care about.
With 30 years of experience across multiple technology disciplines—from systems administration, IT security, and regulatory compliance to external device management and mobile applications—she continues to advance her knowledge and understanding of the continually evolving technology landscape. In 2018, Melanie joined SolarWinds to focus on the growth of the company’s DevOps products—Pingdom®, AppOptics™, Papertrail™, and Loggly®.
Mark is a DataCentre Consultant in Wakefield, England. Mark’s experience covers Technical Direction and Strategy for the business, program and services development for customers and Consultancy Engagement. As a certified trainer, Mark also works in partner enablement, presenting for both Vendor and Partners as well as at industry events.
Martez Reed is a DevOps Engineer with experience building automation solutions encompassing Jenkins, Puppet, Terraform, Docker, and various other DevOps tools. He has a passion for educating others on all things technology and a love for learning new things. He has experience with and a love for automating VMware environments with PowerCLI, vRealize Automation, and vRealize Orchestrator to create robust and scalable solutions.
Matt is an IT Manager by day in addition to a VMware vExpert, Veeam Vanguard, and Cisco Champion. With over 15 years of experience in various IT roles, he still continually strives to keep up with new trends, technologies, and products.
Matt Leib has over 30 years experience in the IT consulting industry. Certifications in Citrix, Novell, VMware, EMC, NetApp, HDS, Zerto, Veeam, HPE, Oracle and others. He has spent the last 3 years focusing on channel architecture, with a reputation for customer advocacy and a lack of particular vendor focus. Matt is focused on bringing the full ecosystem of solutions with a mix of best-in-breed solutions, dedicated to the resolution of business problems using a technology focus. He currently works at Connection Enterprise Solutions, with the title of Field CTO.
Massimiliano "Max" Mortillaro is a Partner & Principal Analyst at TECHunplugged.io. He's a former 5-star VMware vExpert, one of the re-founders of the Czech Republic VMware User Group, and its former leader. He's an advocate for online security, privacy, encryption, and digital rights. Like his name very wrongfully hints, Max is French and lives with his family in Prague, Czech Republic. Besides being a failed sportsman, he is a general bon vivant and the impersonation of your average Hobbit in full size.
Michael Stump is a virtualization engineer turned cloud architect turned infrastructure... something. He has been in engineering and administration roles for about 14 years now. The bulk of those years has been spent supporting federal and state government agencies. Michael first used VMware software in 2001, but didn't really get into the technology until 2008. Once he deployed my first cluster with HA and DRS, there was no turning back. But what he's best at is working with people, listening to them, and helping them solve problems. Sometimes, VMware software is a part of that process. Oftentimes, it is not.
Michele Chubirka, aka "Mrs. Y," writes, speaks and teaches on enterprise security architecture best practices with an emphasis on network security. Chubirka has more than 15 years of information security experience, with an emphasis on the design, implementation and support of enterprise application and network security products, including the maintenance and administration of multiple vendor technologies. She hosts a podcast called Healthy Paranoia, a security feed of Packetpushers. You can find her blogs and podcasts at http://www.healthyparanoia.net or http://packetpushers.net/author/securityprincess. She enjoys long walks in hubsites, traveling to security conferences and spending extended hours in the Bat Cave. Michele believes that every problem can be solved with a "for" loop.
Mike Preston is an IT professional and overall tech enthusiast living in Ontario, Canada. Over the last 15 years he has held several positions in the IT field, including Network Technologist, Systems Engineer, Programmer Analyst, and Systems Analyst. Mike is dedicated to the IT community and has presented numerous times at VMUGs, VMworld, and various industry events. He is a three-time vExpert, blogger at mwpreston.net, and author of Troubleshooting vSphere Storage.
Naren Vaideeswaran is a product marketer and a technology enthusiast, and has been in the information technology space for over a decade. He started off as a network engineer for a large multi-national bank, and scaled out to marketing IT hardware and software, both small and enterprise-class.
Natalie is the former product manager with the CCIE program at Cisco Systems, Inc., where she managed exam content for the CCIE Security track and introduced Version 4.0. She has more than 15 years of Cisco networking experience working in various roles: field sales specialist, product manager and software engineer. Natalie has contributed at the IETF standards level and been involved with various certification programs for Cisco VPN based products, specifically ICSA and FIPS. She is a three-time CiscoLive Distinguished Speaker award winner, holder of several security related US patents, and a former network training developer and instructor (Wellfleet Communications). Her educational background includes a BSc in Computing Science and Statistics from Macquarie University in Sydney, Australia.
Nick has been involved in the networking industry in varying roles since 1997 and currently works on the network planning and architecture team for a major international research network. Prior to his current role, Nick was employed by the University of Illinois as the Lead Network Engineer working on research and HPC, campus, and wide area connectivity. In this role, Nick also functioned as the lead network engineer and IP architect for the National Association of Telecommunications Officers and Advisors (NATOA) broadband project of the year, UC2B. Nick has also held network engineering positions at early regional broadband internet providers as well as at the National Center for Supercomputing Applications. Nick has participated in the SCinet working group on many occasions and has been involved in R&E, high performance networking and security for the last 15 years. In addition to network engineering positions, Nick has been involved in cybersecurity from the campus, enterprise, and service provider perspective, as well as the Federal Bureau of Investigation, and has been involved numerous software defined networking projects over the last 8 years.
Paul Parker, Chief Technologist - Federal and National Government, SolarWinds, has 22 years of IT infrastructure experience, and has received multiple military and civilian awards for service, support, and innovation. He recently served as federal vice president of engineering at Infoblox®.
In IT from 1996, Raff Poltronieri started his journey as a system administration learning the basics in the field, 'till now, a Cloud Solutions Architect for one of the most important Italian service integrator offering cloud services, connectivity, and telecommunications. VCP6-DCV, studying for VCAP, he has some other certifications in AWS, Zerto, and Tintri. Actively involved in local VMUG's activities, this year is the third one that he received a vExpert award. Lucky enough for his job being his hobby too.
Ryan is a mobility architect with a passion for all thing tech. From web apps to location services to WLAN design/deployment, Ryan is constantly and consistently on the cutting edge of what’s coming next. With over a decade of experience as a systems engineer managing wired and wireless IP networking, virtualization environments, applications, and web infrastructures with a strong background in retail, healthcare, and higher education, he has a wide range of skills across multiple enterprise technologies.
Stephen Foskett is an active participant in the world of enterprise information technology, currently focusing on enterprise storage, server virtualization, networking, and cloud computing. He organizes the popular Tech Field Day event series for Gestalt IT and runs Foskett Services. A long-time voice in the storage industry, Stephen has authored numerous articles for industry publications, and is a popular presenter at industry events. His contributions to the enterprise IT community have earned him recognition as both a Microsoft MVP and VMware vExpert. He can be found online at TechFieldDay.com, blog. FoskettS.net, and on Twitter at @SFoskett.
Tom Hollingsworth, CCIE #29213, is a 15-year veteran of the networking industry. He spent over a decade as a senior network engineer for an education-focused reseller, specializing in the implementation and operation of advanced technologies. Tom is well versed in the mechanics of campus and data center networks, voice and collaboration systems, and data center virtualization. Tom has also been a vocal member of the networking community. He is active on Twitter as @NetworkingNerd, and writes on his blog at NetworkingNerd.net, as well as being a columnist for Network Computing. He has been a speaker and panel moderator for TechUnplugged and Interop, in addition to serving as the Interop Networking Track Chair and Infrastructure Advisory Board member. Tom has been a regular guest on industry podcasts, including Packet Pushers and Current Status. Tom is currently serving as an organizer on the Tech Field Day event series, specializing in networking and mobility technologies. He speaks daily with companies on the forefront of exciting new ideas and incredible new solutions, and works with industry influencers to help the greater networking community understand how they work and how networking professionals can take advantage of them in everyday practice.
Vaish Vijayaram is a Product Marketing Specialist at SolarWinds. With 10+ years of experience as Technical Communicator, she has a penchant for improving user experience by providing usable content. Besides writing technology, she pens articles like "Learning Curve - A Case Study in Intercultural Engineering and Technical Communication" published by IEEE Wiley. She also blogs about and photographs her travel experiences.
Amy Manley is a Systems Engineer Specialist for the University of Chicago Medical Center with over a decade of experience in IT, crossing platforms such as networking, data center, telephony, web design, virtualization, and automation. As she came up through the ranks, she was on a team that won the SIM/AITP Most Effective IT Team award two years in a row. For the past four years, her focal point has been virtualization and automation. Amy is a two-time vExpert and has presented at Chicago and Wisconsin VMUGs. She has also been a Virtualization Field Day 4 and 5 delegate, and has been featured on VMware's PowerCLI user spotlight. She enjoys bridging the gap between business needs and IT's capabilities to enhance a company's chance for success.