Chrystal Taylor is a dedicated technologist with nearly a decade of experience and has built her career by leveraging curiosity to solve problems, no matter the size, industry, or client. Whether tinkering with the family computer, or inflicting general destruction in MS-DOS Tank Wars, Taylor has always been a geek. Taylor is a SolarWinds deployment veteran who’s built a successful IT career by translating client needs into optimized and performant systems. She loves customizing current deployments to ensure systems grow in tandem with user needs. She’s achieved several SolarWinds certifications. A THWACK® MVP since 2011, she understands the power of community and the SolarWinds commitment to its users. In her role as the Global Services Team Lead for Loop1 Systems, Taylor was the troubleshooting sniper, handling technical escalation for the engineering team, providing break/fix and augmentation support, and assisting clients as the subject matter expert for SolarWinds® Orion® Platform and Security Event Manager (SEM) (formerly Log & Event Manager) products. Her focus on capacity planning, server architecture, and troubleshooting allow her to attack any issue on multiple fronts.
Leon Adato is a Head Geek™ and technical evangelist at SolarWinds, and is a Cisco® Certified Network Associate (CCNA), MCSE and SolarWinds Certified Professional (he was once a customer, after all). His 25 years of network management experience spans financial, healthcare, food and beverage, and other industries.
Patrick Hubbard is a Head Geek™ and technical product marketing director at SolarWinds. With over 20 years of IT experience spanning network management, data center, storage networks, VoIP, virtualization, and more, Hubbard's broad knowledge and hands-on expertise affirm his IT generalist authority. Hubbard’s initial interest in technology began with a grade school dive into Assembly on the Apple II, and eventually to a half-decade of technogenesis in skunkworks IT at American Airlines. Since then, Hubbard’s career has involved product management and strategy, technical evangelism, sales engineering and software development, all with a focus on application and service delivery for startups and Fortune 500 companies alike that span high tech, transportation, financial services and telecom industries. Since joining SolarWinds in 2007, Hubbard has combined his technical expertise with his IT customer perspective to develop SolarWinds’ online demo platform, launch the Head Geek program and create helpful content that speaks to fellow networking and systems professionals. He runs SolarWinds’ customer education and training program to empower IT Pros to resolve their IT management problems quickly and easily with SolarWinds software. Hubbard is also a Cisco® NetVet and a regular speaker at technology conferences for Ethernet, IPv6 and SDN.
Sascha Giese holds various technical certifications, including being a Cisco Certified Network Associate (CCNA), Cisco Certified Design Associate (CCDA), Microsoft Certified Solutions Associate (MCSA), VMware Technical Sales Professional (VTSP), AWS Certified Cloud Practitioner, and Network Performance Monitor and Server & Application Monitor SolarWinds Certified Professional® (SCP). He has more than 10 years of technical IT experience, four of which have been as a senior pre-sales engineer at SolarWinds. As a senior pre-sales engineer, Sascha was responsible for product training SolarWinds channel partners and customers, regularly participated in the annual SolarWinds Partner Summit EMEA, and contributed in the company’s professional certification program, SolarWinds Certified Professional.
As the senior systems administrator at a healthcare organization, Aaron leads a team of highly skilled engineers tasked with keeping core clinical and business applications online for patients and customers. He likes getting nerdy with engineers and architects and discussing complex problems and solutions. Aaron also enjoys interpreting these discussions by communicating with decision makers and end users in non-technical terms. His 10+ years of hands-on experience in application virtualization, server virtualization, storage management, data center monitoring, and automation gives him the tools he needs to guide organizations on how best to protect their applications and data.
Adam Post is a solutions architect with over 12 years of experience in consulting and managed services roles, providing technical expertise to organizations across a wide range of industry verticals. He is experienced in virtualization, storage, backup, and cloud technologies and holds several technical certifications, including the VMware VCIX-DCV, AWS Solutions Architect Professional, Veeam Certified Architect, and HPE Master ASE. He can be found on Twitter as @semi_technical.
Al has been in IT for over 10 years and has worked in various roles, including help desk/support and staff/Windows desktop management specialist. Al currently serves as a systems administrator.
Manager, Marketing ITSM
As the Manager, Marketing ITSM at SolarWinds, Anne helps showcase the value of a unified service management strategy and the benefits it can provide to your service providers, employees, and bottom-line alike. Anne has more than 10 years' experience, including on behalf of leading global tech companies like Microsoft and Samsung.
With over 15 years in IT, Arjan has gained a lot of experience in the virtual DataCenter. These days, as a Principal consultant for Metis IT, his focus is on the Software Defined Data Center and helping consultants and the company grow in this fast-changing world. Through his blog, which can be found at VDIcloud, he’s been awarded with the VMware vExpert title multiple times. And as of 2016, his new blog SDDCinfo, he’ll focus more on on the Software Defined Data Center.
Ather is a solutions architect and works for Rackspace. His focus is on all things related to cloud, technology, storage, virtualization, and whatever comes in between. Being in the industry for over 20 years, he feels ancient. If you feel that inclined, he can bore you with stories on how he used to manually park heads on a hard drive or bound protocols to network cards. Seriously though, he has designed, deployed, and managed many enterprise environments, involving virtualization, storage, directory, and mail services. Ather started blogging over nine years ago so that he could share some of his knowledge with the community. He has been a vExpert for six years running and is also vExpert NSX/Cloud. He has been an official VMware blogger at VMworld EU and US for a few years too. He is one of the founding members and contributor to Open HomeLab Wiki and co-hosts @OpenTechCast as well. Ather’s natural habitat is tech events like VMworld, Cloud (and other) Field Days, VMUGs, etc., and he thrives on meeting like-minded people and having a good old chat about technology. He’s friendly and not dangerous at all, so please do interact with him whenever you spot him in such surroundings.
Baron is a performance and scalability expert who participates in various database, open-source, and distributed systems communities. He has helped build and scale many large, high-traﬃc services for Fortune 1000 clients. He has written several books, including O'Reilly's best-selling High Performance MySQL. Baron has a CS degree from the University of Virginia.
Becky is a proven problem solver with a passion for automating and streamlining processes. She has fifteen years of experience in information technology in a variety of positions from System Administration – Web Development. Her primary tech interests include NetApp, VMware, and PowerShell.
After spending a year evangelizing SolarWinds products in Asia Pacific and Japan, Bharat took a new role to head strategic alliances business for the region. He has over 15 years of experience in IT industry, sales, product specialist, and product marketing divisions. His customer-facing roles have helped him understand what matters to clients and has helped craft relevant messages. His experience around various hardware and software technologies gives him a well rounded understanding of the industry and how SolarWinds come in to rescue IT Operations team from their nightmares.
Bob Plankers is a vExpert and Linux and virtualization systems expert who has broad experience as a project manager and systems and storage administrator.
First and foremost, Brandon Carroll is a Husband to his wonderful wife, a Dad (hopefully a good one) to his awesome kids, and a lover of technology and how it enables us to achieve what was only dreamed of in years past. He has been in the industry since the late 90s, specializing in network security and instructional design. With his experience in the industry, he is able to share his views and opinions, tips and tricks, with the networking community. He loves helping new ones learn about complex technologies, breaking it down into simple terms. Brandon is passionate about technology and sharing what he knows with the networking community.
Vice President, Product, SolarWinds
Brandon Shopp is the vice president of product strategy for security, compliance, and tools at SolarWinds. He served as our director of product management since November 2011, assuming the title and responsibilities of senior director of product management in July 2013. Prior to SolarWinds, Shopp was the vice president of product management at AlienVault, from August 2016 until February 2018, and the senior director of products at Embarcadero Technologies, from July 2015 until August 2016. Shopp has a proven success record in product delivery and revenue growth, with a wide variety of software product, business model, M&A, and go-to-market strategies experience. Shopp holds a B.B.A. from Texas A&M University.
Bruno has been in the Information Technology (IT) industry for over 20 years, with most of his roles revolving around computer networking in some form or another (i.e., design, architecture, implementation, support, and troubleshooting). Other roles he's held in my career have been in sales, training, programming, desktop support, and server administration. In addition to designing, architecting, and implementing network solutions, Bruno also loves troubleshooting networks and applications. Any day he gets to perform packet analysis is a good day – at least it’s a good day for him.
Charisse Castagnoli has over 27 years of experience in the information technology industry, focusing on issues of information security, technology, and law. With an undergraduate degree in Computer Science from University of California, Berkeley, and a J.D. from the University of Texas, Austin, Castagnoli combines her technology expertise with security and legal skills to help organizations meet their security and compliance needs. She is currently with Websense, Inc., in the Office of the CISO. She formerly worked for Dell Computers, Internet Security Systems (now IBM), Haystack Labs (now McAfee), SecureWare (now HP), and others. She is a frequent speaker at legal and privacy conferences on the issues of computer security and the law, and an adjunct professor of law at the John Marshall Law School Center for Information Technology and Privacy Law. She has also acted as an expert witness in ACH/Wire Fraud account takeover cases.
Chris Grundemann is a passionate, creative technologist and a strong believer in technology’s power to aid in the betterment of humankind. In his current role as Principal Architect at Myriad Supply he is expressing that passion by helping clients build bigger, faster, more efficient IT infrastructure that is easier to operate and scale. Chris has well over a decade of experience as both a network engineer and solution architect designing, building, and operating large IP, Ethernet, and Wireless Ethernet networks. Chris holds 6 patents in network technology and is the author of Day One: Exploring IPv6 and Day One: Advanced IPv6 Configuration, an IETF RFC, a personal weblog, and various other industry papers and blogs. As a volunteer he is currently serving as President of IX-Denver, Program Committee (PC) member for AfPIF, ISOC-NY liaison to NYNOG, and Chair of the Open-IX BCOP committee. Chris often speaks at conferences, NOGs, and NOFs the world over. He has held previous positions with Markley Group, Internet Society, CableLabs, tw telecom, CO ISOC, ARIN, NANOG, CEA, UPnP, DLNA, RMv6TF, and several others.
As a Marketing Manager for the ITSM group, Chris works with SolarWinds customers and our internal team of ITIL pros to share best practices and stories of service management success. He leads production of ITSM videos, podcasts, and customer stories with over ten years of professional experience in multimedia content.
Director of Product Strategy, SolarWinds Passportal
Colin Knox serves as the Director of Product Strategy, SolarWinds Passportal, and is the founder and former CEO of Passportal up until its acquisition by SolarWinds in 2019. With an education in software development and information technology, Colin Knox has spent the past 15 years deeply embedded in the technology field. Colin is a respected member of the global MSP (Managed Service Provider) industry, having his former MSP business, XCEL, listed in the top 500 firms in the world for 3 years, as well as being personally listed twice (2012 and 2014) as one of the 250 most influential and successful MSP executives. He is a professional speaker with past engagements across North America advising MSP owners how to grow, expand, and mature their own IT practices.
Craig McDonald is the vice president of product strategy for systems at SolarWinds. McDonald has over 20 years of product management experience, and a proven success record in product delivery and revenue growth, with a wide variety of software product, business model, M&A, and go-to-market strategies experience. Prior to SolarWinds, McDonald was senior director of product management at NVIDIA and then WP Engine. He holds a B.A. and M.B.A. from the University of Texas at Austin.
Christopher Kusek is Xiologix’s CTO and manages the engineering organization. He and his team evaluate clients’ business and technical requirements and architect solutions that meet the clients’ tactical and strategic goals. Prior to Xiologix, Christopher spent three years at EMC where he was the Global Lead for Cloud and Virtualization. In this position, he was focused on the company’s relationship and integration with VMware, VCE, Storage, and Cloud Services. Christopher was also responsible for Product Management, Marketing, and Sales. Before that, he worked at NetApp as a Technology Evangelist and Principal Consultant responsible for pre-sales and post-sales hybrid consulting engagements surrounding virtualization, storage, Microsoft, and security solutions. Most recently, Christopher has returned from spending the past two years responsible for theater wide infrastructure operations for the war effort in Afghanistan. He is connected to current and future trends; a strategist who comprehends complex business and technology problems uses his organization and leadership skills to solve them. An industry-recognized expert, Christopher is an EMC Elect and VMware vExpert, while also an accomplished speaker and author with five books published. With over 20 years of industry experience spent focused on creating innovative business solutions, Christopher’s expertise is integral to Xiologix’s ability to lead its clients to the right solution for their business.
Dan has almost 20 years of IT infrastructure experience across the government, managed services and integrator sectors. For the last 15 years, Dan has been working with various data centre technologies specifically focused on storage and virtualisation. Dan’s area of expertise and key strengths are storage, data protection, virtualisation, hyperconverged infrastructure, client delivery and stakeholder engagement. Dan currently works as a Cloud Product Architect in the Global Products team of a major Australian telecommunications company, developing solutions that leverage their private cloud capability and extensive technical footprint.
Executive Vice President and President, ITOM
David Gardiner is the Executive Vice President and President of ITOM, SolarWinds, an IT management software provider based in Austin, Texas. David brings more than 17 years of IT sales, business development and senior management experience, of which nine years has been at SolarWinds. At SolarWinds, David is responsible for driving intentional strategy, business development, partnerships and overseeing the international sales teams. Prior to SolarWinds, David worked as Director, Business Development for Motive; Manager, Business Development for BroadJump; and in channel business development for Trilogy. David holds an Honours Bachelor of Business Administration from Wilfrid Laurier University.
Dave Wagner is a senior manager of product marketing at SolarWinds with over 20 years of experience focused on IT performance and optimization. In his current role, Dave works closely with product management and corporate marketing to ensure alignment in go-to-market strategy and messaging for the SolarWinds application performance monitoring (APM) products. Prior to joining SolarWinds, Dave served as CTO of OpsDataStore, business development principal for TeamQuest, and vice president, marketing and sales at Solution Labs Inc.
Senior Vice President of Product Marketing
A former university professor, Denny is a passionate advocate for optimizing technologies to solve critical customer problems, leveraging empirical, data-driven approaches. His thoughtful leadership and disciplined methodologies have guided product management, product marketing, and User Experience (UX) teams to develop creative product strategies that ignited rapid business growth and made customers’ lives easier. In his current role as Senior Vice President of Product Marketing at SolarWinds, Denny leads a global organization responsible for customer research, engagement, and product positioning. While helping identify new customer needs and opportunities, his team works to educate and inform the market on how SolarWinds IT management software simplifies the process of running complex systems and applications with high availability and reliability. In addition to SolarWinds, Denny held executive leadership roles at leading IT management and security firms, including BMC and AlienVault. Denny holds a Ph.D. in cognitive psychology from Rice University and a B.S. from the University of Louisiana at Lafayette.
Denny Cherry is the owner and principal consultant for Denny Cherry & Associates Consulting and has over a decade of experience working with platforms such as Microsoft SQL Server, Hyper-V, vSphere, and Enterprise Storage solutions. Denny’s areas of technical expertise include system architecture, performance tuning, security, replication, and troubleshooting. He currently holds several Microsoft Certifications related to SQL Server for versions 2000 through 2017, including the Microsoft Certified Master as well as being a Microsoft MVP for several years. Denny has written several books and dozens of technical articles on SQL Server management and how SQL Server integrates with various other technologies.
Destiny Bertucci is a Security Engineer at SolarWinds with a broad array of certifications and degrees such as Cisco® Certified Network Associate (CCNA), (ISC)² Methodologies, CompTIA IT Operations Specialist (CIOS), CompTIA Secure Infrastructure Specialist (CSIS), INFOSEC, database development degree, and SolarWinds Certified Professional®. In her 15 years as a network manager, she has worked in healthcare, federal, and application engineering, which allowed her to be a successful SolarWinds Senior Application Engineer for over nine years.
Phoummala Schmitt is an IT professional with a broad range of experience that focuses on Microsoft software, VMware, and enterprise storage. Phoummala has extensive experience working in IT consulting and operations at a global scale, where she headed up an enterprise and backup environment that supported employees in more than 30 countries. She holds several certifications, including an MSCA and MCTS, in addition to being named vExpert 2014 and 2015. Phoummala holds several certifications, including an MSCA and MCTS. She has held various jobs in the IT industry, including a position as a Network Analyst in the healthcare industry. Some of her favorite platforms and technologies are Microsoft Exchange Server, mobile devices, and virtualization. Phoummala is also the Co-Host of Current Status Podcast where they discuss the latest technology and is a Central PA VMUG Leader. You can also find Phoummala writing technical articles. • Contributing Technical author • Petri IT Knowledgebase • The Register • 24x7ITConnection • WeBreakTech.com
Eyvonne Sharp is a network architect for a Fortune 100 healthcare enterprise. She's a co-founder of Network Collective, a bi-weekly video roundtable where network engineers talk about industry trends, challenging projects, and what it takes to do network engineering day-to-day. Before working in the enterprise, she spent 10 years working for small VARs and integrators in the SMB space.
Faisal Khan is a blogger who loves to write about cutting edge technologies and issues facing service providers, especially subjects related to SDN, NFV, virtualization, IP and optics. He has rich experience working with multiple service providers and vendors in the Middle East and Africa. Currently, he works for mobile operator MOBILY in Saudi Arabia in the technology planning department. The views expressed in his blog are his own and do not represent his employer.
Finn Turner is a blind network enthusiast from Tauranga, New Zealand. You can usually find him with his head buried in some horrifyingly complex embedded Linux device, or trying to get his many pieces of network gear to work the way he wants them to. He usually spends his time coding; experimenting with Linux, embedded OSes and hardware; and finding novel ways to break things.
Greg is a technologist at heart. He has spent the last 20 years supporting various information technology projects in both the private and public sector. He started his career out as an intelligence analyst in the United States Air Force and is a veteran of both wars in Iraq and Afghanistan. Greg spent a couple of years floating around the help desk pool before he worked his way into becoming a network administrator. In 2010 he was first introduced to VMware and quickly fell in love with the virtualization technology. Since 2010, Greg has been blogging, tweeting and podcasting about anything and everything related to virtualization. After a 3-and-a-half-year stint at VMware as a Sr. Consultant, he is back to working independently as a contractor supporting various private and public sector projects.
Ian is a Technology Solutions Specialist for virtualization specialist SITS Group in northeast England. He has 11 years’ experience in the IT industry, with a focus on virtualization technologies for the last 8 years.
Jamie draws on years of experience assisting businesses in the adoption of technologies to enhance security, meet regulatory IT compliance, and pass audits for a broad array of compliance frameworks. Jamie holds an array of IT Certifications including CISSP and CISA.
James is a Partner at ActualTech Media where he writes, speaks, and creates engaging content around topics of interest in Enterprise IT. He is a 2014/15 vExpert, a Tech Field Day delegate, a freelance writer, and holds a number of technical certifications. He writes about virtualization at jdgreen.io and can be found on Twitter at @jdgreen.
Jason is a hybrid cloud specialist based in Cambridge, U.K. He works with customers to design IT solutions that meet a variety of needs, including backup, virtualization, cloud storage, and containerisation. He is an expert in building and managing cloud services and professional services infrastructure. Outside of the technology industry, Jason enjoys all forms of gaming, ranging from classic tabletop to online RPGs. He is also a keen cyclist.
Jason Yeary is a technical expert for SolarWinds Service Desk customers and a former service desk manager in the healthcare industry. He is ITIL 4 certified and specializes in ITSM best practices, configuration, and integrations. He also has a refined palate for craft beer and knows professional football news before it's on your TV.
Jennifer Minella is VP of Engineering and Security with Carolina Advanced Digital, Inc. In her engineering role, Minella leads strategic research and consulting for government agencies, educational institutions, and Fortune 100 and 500 corporations. In addition to her normal business roles, Minella is a published author, editorial contributor, and trusted adviser for information security topics to media. No stranger to public speaking, she’s a highly sought-after international speaker. Jennifer’s also known for introducing mindfulness-based leadership to individuals and organizations in infosec. And aside from meditation and security, she’s a competitive powerlifter and dancer, including ballroom and swing. She also loves Figment, the imagination dragon. Mrs. Minella has served on the (ISC)2 Board of Directors since 2014 in various roles, including Chairman of the Board in 2019.
Jessicah Raynor is a Marketing Content Specialist for SolarWinds ITSM, sharing ITSM and ITIL best practices, customer stories, and insights from IT professionals in order to better support employees, the business, and the technology they all depend on. One of Jessicah’s proudest moments was when her picture was featured on Beyoncé’s website.
Vice President, Application Management, SolarWinds
Jim Hansen is the vice president of products, application management, at SolarWinds, bringing over 20 years of experience building and delivering simple and easy-to-use software solutions. Jim is passionate about customers, understanding their needs, and delivering solutions that make their jobs easier and their infrastructures easier to manage and secure. He joined SolarWinds in August 2018 to help build the security portfolio, and has since been focused on growing the application management business—designed to help IT professionals and developers manage and monitor the health and performance of their application infrastructures.
Jim Millard is a "hybrid" pre- and post-sale Engineer for OneNeck IT Solutions’ Systems Engineering group following 20+ years on the customer side of the industry. He often describes himself as a jack of all trades, master of some.
Network Greasemonkey, Packet Macrame Specialist, Virtual Pneumatic Tube Transport Designer, and Connectivity Nerfherder. The possible titles are too many to count, but they don’t really mean much when he's essentially a hired gun in the wild west that is modern networking. Jody Lemoine is based in the Niagara region of Ontario, Canada, and operates tishco networks, a consulting firm specializing in the wholesale provisioning of networking services to IT firms for resale to their respective clientele. Over his career, he has developed a track record designing and deploying a wide variety of successful networking solutions in areas of routing, switching, data security, unified communications, and wireless networking. These range from simple networks for small-to-medium business clients with limited budgets to large infrastructure VPN deployments with over 450 endpoints. His broad experience with converged networks throughout Canada and the world have helped answer many complex requirements with elegant, sustainable, and scalable solutions. In addition, Jody maintains current Cisco CCDP and CCIE R&S (41436) certifications. Outside of the realm of IT, he is both a husband and father. In what meagre time remains, he contributes to the community by serving as an RCAF Reserve Officer, supporting his local squadron of the Royal Canadian Air Cadets as their Commanding Officer.
Executive Vice President, Engineering and Global Chief Technology Officer
Joe Kim is the Executive Vice President of Engineering and Global Chief Technology Officer at SolarWinds, responsible for the overall technology strategy, direction, and execution for SolarWinds 30+ IT management products and systems. Previously, Kim was the General Manager of Hewlett-Packard® Enterprise’s Transform business unit responsible for product strategy, management, engineering and execution of five new, innovative products in the IT Operations Management (ITOM) space, and the CTO for HP Software’s Application Delivery Management (ADM) and ITOM businesses responsible for leading the development of transformational technologies and forward-thinking ideas. He has held other executive leadership roles at General Electric, Berkshire Hathaway, and several start-ups. Kim holds a Bachelors in Computer Science, and Criminology and Law Studies from Marquette University. In his current position at SolarWinds, he leads a global organization responsible for defining the technical vision and strategy for the company’s portfolio of 50+ IT management software products. His team, with developers on five continents, forms the technical foundation of the company’s brand promise to deliver cost-effective software with deep functionality that simplifies IT management for technology professionals, and helps improve their agility and responsiveness. Prior to joining SolarWinds in 2016, Joe served as general manager of Hewlett-Packard® Enterprise’s Transform business unit, running product strategy, management, engineering and execution to commercialize new innovations in the IT Operations Management (ITOM) space. Earlier, he was CTO for HP Software’s Application Delivery Management (ADM) and ITOM businesses. He also has held other executive leadership roles at General Electric, Berkshire Hathaway, and several start-ups. Joe holds a bachelor’s degree in computer science, and criminology and law studies, from Marquette University.
Joep is a technologist with team building skills. He likes all things infrastructure, but really shines when it comes to DevOps. Once a virtualization and storage consultant, he built IaaS platforms, created an army of Community Managers, and built, led, and developed a team of technical architects. Most recently, Joep is building the Jumbo Tech Campus. Jumbo is the fastest growing online supermarket of the Netherlands. As the Technical Pathfinder, Joep is responsible for the DevOps way-of-work, tooling, cloud, and open source strategy of the Tech Campus, the e-commerce software development house. In addition to freelance tech marketing, he runs his own blog, VirtualLifestyle.nl, speaks at industry events, and iss a frequent delegate for TechFieldDay events. He also hosts The Cube sometimes.
Joseph D'Antoni is a Principal Consultant at Denny Cherry and Associates Consulting, and Microsoft Data Platform MVP with over 20 years of experience working in both Fortune 500 and smaller firms. He is a frequent speaker at major tech events like Microsoft Ignite, PASS Summit, and Enterprise Data World. He blogs about all topics technology at joeydantoni.com. He believes that no single platform is the answer to all technology problems. He lives in Malvern, PA, and holds a BS in Computer Information Systems from Louisiana Tech University, an MBA from North Carolina State University, and is the co-author of the Microsoft book "Introducing SQL Server 2016."
John has worked in the networking industry for over 20 years, and obtained his CCIE Routing & Switching in early 2001. A network engineer by day, he has consulted in the UK and USA for internet and mobile service providers, financial, retail, and other enterprise customers, designing, supporting, and troubleshooting networks of all sizes and types. He now works in the enterprise space, enjoying knowing where he’ll be located every week and that he’ll be home for dinner. John blogs at http://movingpackets.net/ where he shares his thoughts and experiences with automation, scripting, best practices, commonly needed solutions, technical challenges, and whatever else interests him in the networking and technology arena.
John Welsh is the founder of Deathmatch, LLC, a company devoted to creating entertaining and informative videos focused on technology and the engineers that work on it. In addition to being the producer and host of Engineering Deathmatch for the previous three seasons, John is a solutions architect and a CCIE, and has been working in technology for 20 years. His areas of expertise include unified communications and collaboration, but he also enjoys learning more about data center, cloud, software development, and networking.
Jon Klaus is based out of the south of the Netherlands, working with everything from datacenters to operating systems. He specializes in storage, back-up, and server virtualization systems, and will blog about experiences in the field and industry developments. Certified EMCIEe, EMCTAe and EMCCAe on a number of Dell EMC products and constantly trying to find the time to diversify that list. When not tinkering with IT you can find him on a snowboard, motorbike, or practicing a variety of sports.
Jonathan Davis (JD) works as a wireless engineer for an enterprise organization. He has 20 years of experience in IT across many specialties. He is a co-host and producer of CenterFreqs and blogs at subnetwork.me. When he isn’t behind a computer, he spends a lot of time outside gardening or exploring the world around him, often with a camera in his hand.
Jordan Martin has worked in technology for over 15 years, specializing in enterprise and data center routing and switching. He currently works as a Technical Architect at Core BTS, where he helps customers build, improve, and optimize the networks that drive their business. Jordan is also a Co-Founder and host of the Network Collective podcast, writer, and CCIE #43772.
As a Product Manager, ITSM, Joseph works closely with product engineers and customers to ensure SolarWinds Service Desk meets both customer needs and market demands, including key product features like Live Chat. With more than a decade in the technology industry, Joseph’s previously worked with companies like Apple and Red Hat to provide customers globally with positive technical experiences.
Karen Lopez has more than twenty years of experience helping large organizations manage complex, multi-project information technology programs. She's a project manager and data architect, specializing in being practical and getting stuff done over allegiances to methodologies or check lists. Most of her work has been on turnaround projects: helping teams get back to the original goals quickly, but not sacrificing security, reliability, or flexibility. She is a Microsoft Data Platform MVP and a VMWare vExpert. Karen loves her work and enjoys networking with others who have experiences to share.
Principal Product Marketing Manager
Kathleen Walker is a Principal Product Marketing Manager for SolarWinds, and focuses on network and systems management. She has over 20 year of experience in technology, with her career spanning manufacturing, SaaS providers, security, and systems management products. She is passionate about matching technology to problems it can solve.
Kuchler joined SolarWinds in 2017 after spending 20 years innovating through development of on-prem and SaaS software solutions for a Fortune 500® company and a startup. Today Keith is the vice president of engineering, leading SolarWinds’ highly-distributed engineering teams for the company’s SaaS portfolio of DevOps solutions including Pingdom®, AppOptics™, Loggly®, and Papertrail™. He is responsible for global transformation of the SolarWinds® DevOps portfolio. He and his team focus on research, development, strategy, and service delivery (DevOps/SRE) through innovation and adoption of emerging technologies to optimize costs, speed, and service reliability. Kuchler is specifically intrigued with how technology is an enabler to accelerating positive change for humans (including SolarWinds customers).
Kevin Blackburn is a Senior Network Engineer based near Akron, OH. Through his employment and personal study, Kevin has worked with mainly Cisco equipment day-to-day including Pix \ ASA \ Firepower Security, Nexus DataCenter, as well as iOS-based networking equipment. His main hobby is technology as a whole, so you will always find him tinkering with the latest ARM device out there or other things like home automation. Other than that, Kevin enjoys documenting his networking studies and education processes through articles and videos on his blog.
Kevin is a Product Manager at SolarWinds and has over 15 years of experience in managing global network resources. He has worn many hats, including Helpdesk, Network Engineer, Messaging Admin, Orion Admin, and PowerShell enthusiast.
Kevin B. Thompson
President and Chief Executive Officer, SolarWinds
Kevin Thompson has been our President and Chief Executive Officer since March 2010. He served as our Chief Financial Officer and Treasurer since July 2006 and assumed the title and responsibilities of Chief Operating Officer in July 2007 and President in January 2009. Prior to joining SolarWinds, Thompson was Chief Financial Officer of Surgient, Inc., a software company, from November 2005 until March 2006 and was Senior Vice President and Chief Financial Officer at SAS Institute, a business intelligence software company, from September 2004 until November 2005. From October 2000 until August 2004, Thompson served as Executive Vice President and Chief Financial Officer of Red Hat, Inc., an enterprise software company. Thompson holds a B.B.A. from the University of Oklahoma. He also serves on the Boards of SolarWinds, Instructure, a publicly-traded educational technology firm, and Blackline, a financial automation software provider.
Kim is a Senior Network Engineer and blogger at www.packet-forwarding.net with a strong focus on network design. He splits half his time dedicated to consultancy and the other half to maintenance and development of an international MPLS network. His current clients range from mid-size to large international customers in a wide variety of markets. He is interested in all things tech, and his certifications include CCIE RS, SP, and CCDE.
Kyler Boline is a DevOps Product Advocate at SolarWinds, and has been with SolarWinds since August of 2017. Before that, his previous roles include Cloud Email Security Service Delivery Manager and Cloud Email Security Engineer at Cisco. Kyler served in the U.S. Army, and is currently working on his bachelor of science in business administration, management, and operations from Purdue University Global.
Larry Smith, Jr.
Larry is a well-seasoned engineer with over 25 years of real-world experience in networking, compute, storage, virtualization, microservices, automation, Infrastructure as Code, and development. He is often referenced as the "floater" because of his ability to float between all pillars from deep level infrastructure and development. Larry is also very active on his contributions on GitHub, blogging, mentoring, and evangelizing. And most of all, his core belief is to "ALWAYS live outside of your comfort zone.”
Lee Calcote is the former head of technology strategy at SolarWinds, where he stewarded strategy and innovation across the business. Previously, Calcote led software-defined data center engineering at Seagate, up-leveling the systems portfolio by delivering new predictive analytics, telemetric and modern management capabilities. Prior to Seagate, Calcote held various leadership positions at Cisco, where he created Cisco’s cloud management platforms and pioneered new, automated, remote management services. Calcote advises a handful of startups and serves as a member of various industry bodies, including Cloud Native Computing Foundation (CNCF), the Distributed Management Task Foundation (DMTF) and Center for Internet Security (CIS). As a Docker Captain and Cloud Native Ambassador, Calcote is an organizer of technology conferences, an analyst, author, speaker in the technology community. Calcote holds a bachelor’s degree in Computer Science, a master’s degree in Business Administration from California State University, Fresno and retains a list of industry certifications.
Liselotte is an ex-system admin and now owner of Textrovert focusing on technical content: writing, podcast, and videos. She is a VMUG Leader in Denmark, vExpert, Veeam Vanguard, and psychotherapist.
Liz is a technical point of contact for SolarWinds Service Desk customers, providing expertise on ITSM best practices, APIs, integrations, and security. She's ITIL 4 certified and has never met a dog she didn't want to adopt.
Melanie Achard is a director of product marketing at SolarWinds. Achard’s career in technology started out as favor to a friend when she wrote her first software program on a Morrow Micro System. Her curiosity piqued, she accepted a software development position at a startup and was instantly hooked. Since then, she has worked in software engineering, product management, and product marketing at a variety of companies—from small, three-person startups to large Fortune 500 organizations—all with a focus on solving problems that people care about. With 30 years of experience across multiple technology disciplines—from systems administration, IT security, and regulatory compliance to external device management and mobile applications—she continues to advance her knowledge and understanding of the continually evolving technology landscape. In 2018, Melanie joined SolarWinds to focus on the growth of the company’s DevOps products—Pingdom, AppOptics, Papertrail, and Loggly.
Mark is a DataCentre Consultant in Wakefield, England. Mark’s experience covers Technical Direction and Strategy for the business, program and services development for customers and Consultancy Engagement. As a certified trainer, Mark also works in partner enablement, presenting for both Vendor and Partners as well as at industry events.
Martez Reed is a DevOps Engineer with experience building automation solutions encompassing Jenkins, Puppet, Terraform, Docker, and various other DevOps tools. He has a passion for educating others on all things technology and a love for learning new things. He has experience with and a love for automating VMware environments with PowerCLI, vRealize Automation, and vRealize Orchestrator to create robust and scalable solutions.
Matt is an IT Manager by day in addition to a VMware vExpert, Veeam Vanguard, and Cisco Champion. With over 15 years of experience in various IT roles, he still continually strives to keep up with new trends, technologies, and products.
With nearly 15 years of experience in the IT industry, Matt Cox is a lover of creating technical solutions and successful customers. As the Senior Director, Technical Operations, ITSM, he leads the talented team of ITSM solutions engineering, on-boarding, and support teams, working with customers of all sizes and across many different industries to create tailored service management solutions using ITSM and ITIL best practices. Fun fact—he once went hang gliding off a cliff in Ecuador.
Matt is a long-time engineer, and presales architect specializing in storage, virtualization, and orchestrations in the cloud. He has spent the last 10 years in the virtualization space focusing on Citrix and VMware solutions based on various storage platforms and specializing in Open Solaris, ZFS, EMC, NetApp, 3Par, HP, and Equalogic.
Vice President, Product, SolarWinds
Mav Turner is the vice president of product for the network management portfolio and Orion® Platform at SolarWinds. Prior to his current role, Mav held various positions within SolarWinds, including senior sales engineer and senior product manager. Mav has worked in IT management for 20 years, including positions in both network and systems management before joining the SolarWinds team in 2009. Mav has a BS in Computer Science from Texas State University.
Massimiliano "Max" Mortillaro is a Partner & Principal Analyst at TECHunplugged.io. He's a former 5-star VMware vExpert, one of the re-founders of the Czech Republic VMware User Group, and its former leader. He's an advocate for online security, privacy, encryption, and digital rights. Like his name very wrongfully hints, Max is French and lives with his family in Prague, Czech Republic. Besides being a failed sportsman, he is a general bon vivant and the impersonation of your average Hobbit in full size.
Melody Scheidler is an ITIL 4 certified senior solutions engineer at SolarWinds with expertise in ITSM best practices, service desk integrations and API, and SaaS security and privacy. She serves as a technical point of contact for SolarWinds Service Desk customers of all sizes.
Mike has supported IT infrastructure and messaging services for 19 years for a variety of public and private sector enterprises. He has also held many titles during this time (Senior Systems Engineer, Infrastructure Architect, Security Engineer, Project Manager, Enterprise Architect, to name a few), but has always focused on providing high-availability solutions to meet or exceed client requirements. Mike excels in high-pressure, break-fix situations, and strives to provide the highest quality technical documentation for his projects.
A lawyer and a network engineer walk into a bar… No, really. Micheline Murphy retired from the law in 2016 after a nearly two-decade career practicing criminal defense. In 2019, her technical works had over 10,000 views. She also writes for the CLN Women in Networking space on topics of importance to the everyday engineer, both men and women. Micheline covers topics such as the difference between diversity and inclusion, how to become a better public speaker, and Imposter Syndrome.
Mike Preston is an IT professional and overall tech enthusiast living in Ontario, Canada. Over the last 15 years he has held several positions in the IT field, including Network Technologist, Systems Engineer, Programmer Analyst, and Systems Analyst. Mike is dedicated to the IT community and has presented numerous times at VMUGs, VMworld, and various industry events. He is a three-time vExpert, blogger at mwpreston.net, and author of Troubleshooting vSphere Storage.
Naren Vaideeswaran is a product marketer and a technology enthusiast, and has been in the information technology space for over a decade. He started off as a network engineer for a large multi-national bank, and scaled out to marketing IT hardware and software, both small and enterprise-class.
Natalie is a former program manager with the CCIE certification team at Cisco, managing exam curriculums and content for the CCIE Security track before becoming an independent consultant. She has been involved with computer networking for more than 20 years, much of which was spent with Cisco as a Technical Leader and has contributed at the IETF standards level and is a US Patent holder. Natalie is a guest blogger on for Network Computing and other social media sites and is also a Cisco Press author. Natalie has a CCIE Security Certification and is a multiple Cisco Live Distinguished Speaker award winner.
Nick has been involved in the networking industry in varying roles since 1997 and currently works on the network planning and architecture team for a major international research network. Prior to his current role, Nick was employed by the University of Illinois as the Lead Network Engineer working on research and HPC, campus, and wide area connectivity. In this role, Nick also functioned as the lead network engineer and IP architect for the National Association of Telecommunications Officers and Advisors (NATOA) broadband project of the year, UC2B. Nick has also held network engineering positions at early regional broadband internet providers as well as at the National Center for Supercomputing Applications. Nick has participated in the SCinet working group on many occasions and has been involved in R&E, high performance networking and security for the last 15 years. In addition to network engineering positions, Nick has been involved in cybersecurity from the campus, enterprise, and service provider perspective, as well as the Federal Bureau of Investigation, and has been involved numerous software defined networking projects over the last 8 years.
Nick Cavalancia has over 20 years of enterprise IT experience, 10 years as a tech marketing executive and is an accomplished technology writer, consultant, trainer, speaker, and columnist. Nick has attained industry certifications including MCNE, MCNI, MCSE and MCT. He has authored, co-authored, and contributed to over a dozen books on Windows, Active Directory, Exchange, and other Microsoft technologies and has spoken at many technical conferences. Previously, Nick has held executive marketing positions at ScriptLogic (acquired by Quest, now DELL Software) and SpectorSoft. Prior to that, Nick owned two IT consulting firms -- which focused on the architecture, implementation, and training of Microsoft technologies to enterprise customers.
Paul Parker, former chief technologist - federal and national government, SolarWinds, has 22 years of IT infrastructure experience, and has received multiple military and civilian awards for service, support, and innovation. He recently served as federal vice president of engineering at Infoblox.
Paul has 20 years’ experience working with IT infrastructure and specializes in the design, development and strategic direction. He spends a large portion of his time looking at the technology market and understanding how new technologies and trends fix difficult business challenges. Paul has worked with many businesses designing a wide range of solutions from small and medium businesses to large enterprises. He has worked extensively with IBM, Microsoft, and NetApp, as well as a wide range of data management, security, and analytics companies.
Paul Woodward Jr.
Paul is a Systems Engineer at Presidio with a focus on data center technologies. His passion is virtualization and performing amazing feats of technology! Outside of work, he's actively involved with his local VMUG chapter. Paul was on the planning committee for the first VMUG Virtual Event, which was attended by over 5000 people globally. As he's recently attained the VCP6-DCV and the Cisco CCENT, his goals for the next 6 months are rounding out his virtualization skillset with the VMware VCIX6-DCV. Long term, his career goal is to become a virtualization and cloud architect.
In IT from 1996, Raff Poltronieri started his journey as a system administration learning the basics in the field, 'till now, a Cloud Solutions Architect for one of the most important Italian service integrator offering cloud services, connectivity, and telecommunications. VCP6-DCV, studying for VCAP, he has some other certifications in AWS, Zerto, and Tintri. Actively involved in local VMUG's activities, this year is the third one that he received a vExpert award. Lucky enough for his job being his hobby too.
Rani Johnson brings 20 years of experience in IT, as well as a background in technical sales and product management, to her role at SolarWinds. She previously led the IT function at companies in both the energy and software industries, most recently as the CIO for the Lower Colorado River Authority. Johnson holds a Bachelor of Science in computer science/general engineering from Spelman College and a Bachelor of Science in electrical engineering from the Georgia Institute of Technology.
Ruairi is a technical individual with over 14 years experience in the IT industry, and likes to think of himself as a “jack of all trades.” With experience in everything from networking, security, end user compute, and enterprise application deployments, as well as dabbling in the cloud, he's happy discussing many different areas within modern IT architecture. Ruairi's current main focus is with storage products and associated software, and understanding their associated strengths and weaknesses. He currently enjoys working with the reseller community within the U.K. channel to make sure they have all the necessary technical skill sets to improve and differentiate their business.
Ryan is a mobility architect with a passion for all thing tech. From web apps to location services to WLAN design/deployment, Ryan is constantly and consistently on the cutting edge of what’s coming next. With over a decade of experience as a systems engineer managing wired and wireless IP networking, virtualization environments, applications, and web infrastructures with a strong background in retail, healthcare, and higher education, he has a wide range of skills across multiple enterprise technologies.
Sarah Nielsen is a Manager, On-Boarding, ITSM, helping customers set up their service desk according to their organization's goals. She is also the resident Star Trek expert.
Scott is a 20-year IT infrastructure professional with a focus on virtualization and scripting. Based in Vermont, Scott has spent time running the gamut from small local firms to some of the largest international corporations. When time allows, he tries to give back to the community that has meant so much to him through his blog, involvement with VMUG and speaking about PowerShell and PowerCLI.
Sean Sebring is a Solutions Engineer at SolarWinds ITSM, and is a technical resource for SolarWinds Service Desk customers and prospects. His ITIL certifications include IT service management and IT service strategy, including ITIL 4.
We’re Geekbuilt.® Developed by network and systems engineers who know what it takes to manage today's dynamic IT environments, SolarWinds has a deep connection to the IT community. The result? IT management products that are effective, accessible, and easy to use.
Stephen Foskett is an active participant in the world of enterprise information technology, currently focusing on enterprise storage, server virtualization, networking, and cloud computing. He organizes the popular Tech Field Day event series for Gestalt IT and runs Foskett Services. A long-time voice in the storage industry, Stephen has authored numerous articles for industry publications, and is a popular presenter at industry events. His contributions to the enterprise IT community have earned him recognition as both a Microsoft MVP and VMware vExpert. He can be found online at TechFieldDay.com, blog. FoskettS.net, and on Twitter at @SFoskett.
Vice President of Security, SolarWinds
Tim Brown is at the front line of the most vexing challenge facing organizations today: IT security. Tim is currently the VP of security for SolarWinds with responsibility spanning internal IT security, product security, and security strategy. As a former Dell Fellow, CTO, chief product officer, chief architect, distinguished engineer, and director of security strategy, Tim deeply understands the challenges and aspirations of the person responsible for driving digital innovation and change. Tim has over 20 years of experience developing and implementing security technology, including identity and access management, vulnerability assessment, security compliance, threat research, vulnerability management, encryption, managed security services, and cloud security. Nationally, his trusted advisor status has taken him from meeting with members of Congress and the Senate to the Situation Room in the White House. He has been on the board of the Open Identity Exchange and a member of the Trans Global Secure Collaboration Program, driving advancements in identity frameworks and working with the U.S. government on security initiatives. He is a member of the advisory board for Clemson University and holds 18 issued patents on security-related topics. Tim has presented on security before a wide number of audiences at a range of events including but not limited to: RSA, Annual Symposium on Information Assurance, Cloud Security Alliance, DISA Conference, DSG Security, Dell World, Dreamforce, ISACA, Intech Forums, Lloyds of London, IoTSSA, National Association of State Technology Directors, The Open Group, and before the U.S. Congress and the White House.
Tim Lawes serves as Manager of Solutions Engineering, ITSM at SolarWinds. ITIL 4 certified, he brings 10+ years of training and consulting experience in the software industry, helping customers find creative solutions and implement ITSM best practices.
Tom Hollingsworth, CCIE #29213, is a 15-year veteran of the networking industry. He spent over a decade as a senior network engineer for an education-focused reseller, specializing in the implementation and operation of advanced technologies. Tom is well versed in the mechanics of campus and data center networks, voice and collaboration systems, and data center virtualization. Tom has also been a vocal member of the networking community. He is active on Twitter as @NetworkingNerd, and writes on his blog at NetworkingNerd.net, as well as being a columnist for Network Computing. He has been a speaker and panel moderator for TechUnplugged and Interop, in addition to serving as the Interop Networking Track Chair and Infrastructure Advisory Board member. Tom has been a regular guest on industry podcasts, including Packet Pushers and Current Status. Tom is currently serving as an organizer on the Tech Field Day event series, specializing in networking and mobility technologies. He speaks daily with companies on the forefront of exciting new ideas and incredible new solutions, and works with industry influencers to help the greater networking community understand how they work and how networking professionals can take advantage of them in everyday practice.
Vaish Vijayaram is a Product Marketing Specialist at SolarWinds. With 10+ years of experience as Technical Communicator, she has a penchant for improving user experience by providing usable content. Besides writing technology, she pens articles like "Learning Curve - A Case Study in Intercultural Engineering and Technical Communication" published by IEEE Wiley. She also blogs about and photographs her travel experiences.
Amy Manley is a Systems Engineer Specialist for the University of Chicago Medical Center with over a decade of experience in IT, crossing platforms such as networking, data center, telephony, web design, virtualization, and automation. As she came up through the ranks, she was on a team that won the SIM/AITP Most Effective IT Team award two years in a row. For the past four years, her focal point has been virtualization and automation. Amy is a two-time vExpert and has presented at Chicago and Wisconsin VMUGs. She has also been a Virtualization Field Day 4 and 5 delegate, and has been featured on VMware's PowerCLI user spotlight. She enjoys bridging the gap between business needs and IT's capabilities to enhance a company's chance for success.