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Improving Learning Continuity With Tech: 4 Ways Schools Can Use Relief Funds

When the pandemic closed schools across the country, K­–12 districts undertook the herculean task of moving millions of students and staff to remote learning as quickly as possible. After more…

Cloud or On-Prem? With Monitoring, It’s Both-And, Not Either-Or

Despite the migration of services and systems to cloud (either all or in part), many of the fundamental aspects of the day-to-day work IT practitioners do hasn’t changed. It’s just moved. In…

You Can Only Fix What You Measure (So Measure What You Want to Fix)

Recently, my colleagues Pete Di Stefano, Ashley Adams, and I hosted a webcast on the topic of capacity planning and optimization. You can listen/watch it here, it was a really fun conversation.…

Building a Network Architecture to Support the Next Phase of Remote Work

The global pandemic continues to fluctuate, but the reliance on IT services and teams to support service continuity in the public sector remains steady. To ensure network operations continue running…

Finding Zen in the Tedium

As often happens, I was recently talking about my son and his attitude regarding chores. Doing the thing parents do, commiserating and getting advice from another parent who’s been through…

Confidence

Imposter syndrome is, unfortunately, an evergreen topic within IT circles. For whatever reason, many of us who make our living in technology—who put in long hours acquiring and then honing…

You Have to EARN the Gorilla Suit

There’s an old joke that goes something like this: back in the days of vaudeville, comedy acts were all the rage. This young guy wants to get into the business,…

No Experience Left Behind

While Leon beat me to it, I was inspired by this Twitter post by @Gabsmashh to write a more involved post about what I learned from past work experience that…

A Cautionary Toy… I Mean Tale

To say the landscape of my desk is “eclectic” would be both accurate and, in some ways, an understatement. Perhaps it’s a method of accommodating my attention-deficit behaviors (the four…

IT Operations Management (ITOM) and Automation: What IT Pros Need to Know

IT pros lose precious time every day battling menial IT operations management (ITOM) tasks. ITOM covers the things needed to support the network infrastructure delivering IT services. This includes hardware…

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