About Us > Melissa Palmer

Melissa Palmer

Melissa Palmer is a technologist and content creator who's worked with everything in the data center and beyond at some point or another. She is a VMware Certified Design Expert and previously worked in the vendor space for over a decade in roles such as Systems Engineer, Technical Marketing Engineer, and Office of the CTO. She started her career on the customer side working on a number of large enterprise VMware environments.

Posts Featuring Melissa Palmer

How ITSM Helps Drive Exceptional Digital Employee Experience

Throughout the pandemic, we heard quite a bit about digital transformation initiatives. Companies are often looking for ways to leverage technology as a competitive advantage to accelerate business outcomes. However,…

Sweet Trick! Mastering O11y for Cloud-Native Technologies

Using the cloud can be challenging. Everyone likes to tell stories about a surprise cloud bill they received and laugh, but let’s be honest: it’s happened to all of us.…

What Is GraphQL? A Simplified Overview of Use and Benefits

The use of APIs is at the forefront of automation. There are many ways for developers and applications to make use of APIs, and GraphQL is one way to make…

The Evolution of Applications and Current Trends To Know

IT industry veterans have seen significant changes in the way applications are not only developed but also used. This evolution has been driven by several factors, including the ever-growing need…

What You Don’t Know About Azure Synapse

There are so many interesting and very useful Azure services out there. Over my time in the IT industry, I have seen the evolution of virtualization and eventually the cloud.…

Hyperscalers: The Complete Guide to What, Why and How

We’ve heard a lot about hyperscalers over the last several years as public cloud adoption began to rise. Now, they’ve become a central part of global IT infrastructure and essential…

ChatOps Explained and Why DevOps Teams Should Care

ChatOps can speed up organizations’ responses to user needs while relieving support staff of a lot of tedious activities. Many helpdesk or IT tickets are entered for routine end-user questions,…

Why You Should Rely More on Your IT Self-Service Portal

No matter what roles we play, we’ve all been frustrated end users at some time or another. Sometimes it’s as simple as struggling to find the documentation we need, whereas…

DataOps vs. DevOps – Similar or Completely Different?

Over the past several years, there has been a big focus on streamlining infrastructure operations. Many organizations have begun using DevOps principles in their software development and operations activities. We’ve…

How Cloud Asset Management Provides Fuller Inventory Visibility

Cloud adoption has grown in recent years. From organizations developing a cloud-native strategy to those focused on cloud migration, there are many different ways to consume the cloud. No matter…


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