History is filled with examples of corporate mergers gone wrong. There’s AOL – Time Warner in 2000 and HP – Compaq in 2001, and who can forget when Microsoft didn’t…
As data infrastructure gets more complex, clarity is more important than ever. Our guest Blythe Morrow talks with hosts Sean Sebring and Ashley Adams about the importance of communication for…
I’ve spent much of my career in the data platform as the only woman in the room. I’ve built software, written books, framed service offerings, and spoken at conferences, all…
Observability: Industry buzzword, or the next evolution of IT? Our hosts, Chris Bowie and Sean Sebring discuss with SolarWinds Staff Product Marketing Manager Ashley Adams what it means and what…
IT industry veterans have seen significant changes in the way applications are not only developed but also used. This evolution has been driven by several factors, including the ever-growing need…
ChatOps can speed up organizations’ responses to user needs while relieving support staff of a lot of tedious activities. Many helpdesk or IT tickets are entered for routine end-user questions,…
No matter what roles we play, we’ve all been frustrated end users at some time or another. Sometimes it’s as simple as struggling to find the documentation we need, whereas…
For decades, network administrators have tried to combine and centralize compute power. And the premise behind cloud computing was to delegate your data storage, analytics, and computing intelligence to some…
When we look at the calls our help desk receives, we see many of the same issues repeatedly. Some of the most common calls help desk agents receive involve issues…
Over half of the world’s population are active on social media, with a typical user spending two hours and 25 minutes each day, equating to roughly one full waking day…
