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Building and Monitoring Robust Automatic Deployments

Have you ever heard the mantra “Don’t deploy on Fridays?” There are blog posts, tweets, and t-shirts shouting this slogan to anyone who will listen. Maybe your organization follows this…

Can They Really See That Data? Auditing Access Controls Across Environments

“Who has access to sensitive financial data in our organization?” Assuming you have a definition of what “sensitive financial data” means for your organization, can you easily answer this question?…

Do You Need an Alert for Your Alerts? Building Smarter Monitoring Systems

Traditional systems monitoring solutions poll various counters (typically simple network management protocol [SNMP]), pull in data and react to it. If an issue requiring attention is found, an event is…

Do You Know Where Your Cloud Is? Understanding Shadow IT

The public cloud has greatly increased the flexibility of businesses everywhere. Need another petabyte of storage? You’re but a few mouse clicks or a couple lines of code away from…

Not All Metrics Are Good Metrics

The old saying goes like this: “If you don’t measure it, you can’t fix or improve it.” This reflects the obvious notion you can’t measure what you don’t monitor. But…

A Guide to Enterprise Cost Containment for Monitoring Pros

In this enterprise cost containment series, we’ve tackled a range of topics from cloud to professional services and more. Now, I want to dive into the topic you may have…

When Competitors Close the Digital Experience Gap

After 2020, there are only two types of businesses: those who have retained customers or grown, and those who lost customers to more nimble competitors. There are many reasons. The…

Too Many Wrong Alerts Can Hurt Your Business

As the famed psychologist Abraham Maslow once said, “If all you have is a hammer, everything looks like a nail.” Because IT management systems make it simple and easy to…

Automation for the (Cost-Savings) Win!

The experienced IT professional is no stranger to the term “automation.” However, many don’t fully grasp the potential this word presents to IT processes, including the fast-growing realm of intelligent…

How Silos Kill TCO and ROI

“Silo” is a long-standing term that’s too often thrown about in IT organizations. Silos don’t happen overnight, and they’re typically caused by one person or group maintaining control over an…

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