Here at SolarWinds, convention season is just beginning to heat up. Whether you’re lucky enough to travel to these shows or are just following our exploits online, you’ll see us across the globe—from London (Info Security Europe) to New York (SWUG™), Vegas (Black Hat) …
In this age of instant gratification, the digital experience can make or break a business. Downtime or subpar performance can cause customer attrition and decreased productivity, leading to lower revenues. Slow truly is the new down, so IT professionals must become even more attuned …
In my first post in this series, I introduced an online discussion that sparked a few ideas for me about ways in which some IT professionals have developed poor responses to common situations. In that post, I looked at what may be lurking underneath …
This week’s Facebook outage is in the news right now, and it’s inevitable that some people are going to rush to post their hot-as-the-surface-of-the-sun takes. Thankfully, this blog is not going to be that kind of place. It’s going to take time—time, investigation, analysis, …
Last month I started an analysis about an argument… I mean a “passionate discussion” on social media. My goal in this series is to use that conversation as a framework to explore and solve some sub-optimal thinking patterns that I’ve seen in both beginners …
A recent argument on Twitter (“What?!” I can hear you exclaim, “People disagree on Twitter? This cannot be true!”) highlighted for me just how persistent people can be in holding on to outmoded beliefs, despite the overwhelming preponderance of evidence to the contrary (“WHAT!!” …
or “It’s not just the cost of buying the puppy, it’s the cost of feeding the puppy that adds up” This is a story I’ve told out loud many times, on conference calls, and around water coolers. But I’ve never written it down fully until now. …
Where are you in your career arc right now? Trusting simple statistics, I can say that the majority of you are either just starting out, or somewhere in the middle. Relatively few of those reading this essay will be at, or near, the end …
What does a wireless thermometer have in common with ping? Both can keep a business from losing cash. One of the ways businesses stay in business is by keeping a tight rein on costs. So, it should come as no surprise that convincing executives …
Recently, my friend Phoummala Schmitt, aka “ExchangeGoddess” and Microsoft Cloud Operations Advocate, wrote about her struggles with imposter syndrome. It’s a good read that I highly recommend. But one element of it stuck with me, like an itch I couldn’t quite reach. I knew this itch wasn’t …
