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Applications

Checklist for Application Performance and Availability

October 7, 2020

Given the increasing complexity of network architecture and IT infrastructure, application performance management (APM) solutions have become a critical element in the toolbox of IT managers, DevOps, and developers. And, for good reasons. APM can pay handsome dividends in terms of quickly resolving bandwidth …


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Security

All About Trust

October 6, 2020

One of the biggest roadblocks for getting anyone to listen to what you want them to do is trust, or more accurately, a lack of trust. You could say we’re facing an unprecedented trust deficit in every aspect of life due to the COVID-19 …



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Security

Tips for National Cybersecurity Awareness Month

October 2, 2020

October is an interesting month. It ends with Halloween and comes with 30 more days filled of cybersecurity. In fact, each year October is “National Cybersecurity Awareness Month” in the U.S. and “European Cybersecurity Month” in, well, Europe. So, before we dress up as …


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ITSM

3 Critical Data Points to IT Asset Tracking

October 1, 2020

As companies grow and mature, it’s easy to feel trapped in an IT asset mud pit. IT pros faced with increasing numbers of users, more complex systems, and a variety of vendor products can lose track of IT assets, let maintenance slide, and run …


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ITSM

Beyond IT: Expanding the Service Desk’s Footprint

September 28, 2020

IT Service Management (ITSM) strategies and platforms inherently target IT: it’s a part of the acronym! And, the ITSM platform is the bridge between IT and the organization’s employees. Sure, IT is a key player when it comes to connecting employees to services, but …


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Applications Networks

Cloud Native, You Keep Using Those Words

September 25, 2020

Ask a hundred IT pros and their managers what “cloud native” is, and you’ll get as many different definitions. In part it’s because public cloud providers (PCPs) seek to provide all things to all IT teams, but it’s also because each organization has different …



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SolarFocus

Attitude Adjustment: Accentuate the Positive

September 23, 2020

Experienced IT practitioners know applications and solutions—whether off-the-shelf, customized, or built from scratch—are rarely a perfect fit. Inevitably, something doesn’t work quite the way we want, scale to quite the level we need, or cost exactly what our budget approvers would prefer. However, there’s …