Why the Rise of Automation Is a Programmer’s Paradise

March 17, 2020

Automation is increasingly one of the cornerstones of an optimized federal IT environment. If you’re a federal IT pro, you may be asking, “Will automation make my job easier?” The answer is a resounding “yes,” as automation can dramatically enhance overall agency performance on …



Waggle Dance Yourself to Automation

March 16, 2020

ZigBee, named for the waggle dance bees use to communicate, is one of the oldest, and most often used protocols, but how much do you know about it? ZigBee operates across various frequencies, but only the 2.4GHz band is available for use worldwide. For …


Use the Force: Making the Study-Habit Stick

March 13, 2020

So, you’ve decided to go after a certification. Good for you! You’ve made the commitment. You’ve pulled up the exam blueprint and made your plan. You’ve got your own personal Team Awesome assembled. Now what? Let’s talk brass tacks about making your certification plan …



5 Tips to Maximize Your CMDB in Service Delivery

March 12, 2020

IT is evolving from the daunting task of tracking inventory in spreadsheets to building a configuration management database (CMDB) into their service desk. The CMDB offers a host of benefits that set organizations up for long-term success, including promoting visibility into the organization’s IT …


Medical Device Hacking Worldwide Part 1

March 9, 2020

The process of getting approval for a new medicine is long and burdensome and for many patients. Most don’t have the luxury of time on their hands. They want a cure now to increase their quality of life and/or prolong their life. There are …



Becoming Hybrid—The Challenge of Discovery

March 6, 2020

In the previous post of this series, we talked about the importance of requirements and gaining a solid understanding of the “why” before embarking on a hybrid cloud journey. As direct experience in other areas of life might have already demonstrated, “because everyone else …


7 Repetitive IT Incidents and Faster Ways to Resolve Them

March 5, 2020

As IT’s responsibilities continue to increase, many service desk technicians are still tied up with familiar incidents. The specific issues might change over time, but the repetitive ticket is a frustration as old as business technology. This blog will address seven common IT issues …



What’s New in Network Monitoring

March 4, 2020

Evolution means change, and nothing changes as fast as technology. This means evolution is also part of IT, obviously. In the area of classic IT networks, however, the speed of evolution is not as rapid as, for example, in applications or data storage. However, …