Insights From the IT Trends Report 2024 — AI: Friend or Foe?

Artificial intelligence. It’s been on the lips of tech professionals and the…

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AI Pipeline: Surfing from Concept to Product Reality — SolarWinds TechPod 084

In this conversation, hosts Sean Sebring and Chrystal Taylor talk with Derek Daly, Principal AIOps Product Manager at SolarWinds. He discusses his career journey and the role of AI and…

Championing Women Champions Us All

During a global Solarian Connect session to kick off International Women’s Day on March 8, SolarWinds board member Cathy Benko underscored how meeting women’s needs and ambitions benefits all members…

Education + Prizes = THWACKcamp

Are you ready for an unforgettable experience? Join us for a virtual event like no other. THWACKcamp is back for 2024, still 100% free for everyone, full of mind-blowing content…

SolarWinds AI Continues to Enrich the ITSM Employee Experience

As Artificial Intelligence (AI) becomes increasingly integral in the tech landscape, we at SolarWinds recognize the incredible benefits it can bring to companies and teams, not only in its efficiencies…

Speaking of THWACKcamp…

For those who don’t know, THWACKcamp is our free annual community event. This year’s virtual IT extravaganza takes place on April 17 – 18, and we can’t wait to share…

Underdog vs. Top Dog — SolarWinds TechPod 083

They say the grass is always greener in another office. Right? In an era of job hopping and layoffs, working for a startup versus an established global company is an…

Exciting News: THWACKcamp Registration Is Now Open!

Hey, tech enthusiasts and THWACKsters. We’re bursting with excitement because registration for THWACKcamp® is officially OPEN! Our 2-day free event is the ultimate virtual IT learning experience. With all this…

IT Trends and Predictions for 2024 — SolarWinds TechPod 082

I wonder what’s next? Sean Sebring and Chrystal Taylor discuss the tech trends and predictions published by Gartner, Forrester, and VMblog, with Global Tech Evangelist for Observability Sascha Giese. Can…

Applying the 7 Guiding Principles of ITIL 4 to the Service Desk

You may be familiar with the 7 guiding principles in the ITIL framework. You may not be as familiar with how you could apply the principles in your service desk configuration. Here are some…

Exploring Amazon Bedrock to transform ITSM customer experiences in SolarWinds Service Desk

Practical IT Service Management (ITSM) can be challenging when considering the growth of users and services to support. Additionally, ongoing trends in distributed enterprises with remote workforces, hybrid cloud, and…