author:


Applications

Monitoring Tips for Your Container Environment

March 3, 2020

Containers are here to stay. According to the SolarWinds 2019 IT Trends Report, 41% of federal and public sector survey respondents ranked containers as a top technology priority over the next three to five years. The same survey showed 42% of the same respondents …


Networks

Securing Data-Centric vs. Action-Centric IoT

February 28, 2020

In 2008, the number of connected devices surpassed the number of humans on Earth, and now, in 2020, analysts predict the exponential growth of the Internet of Things will cross the 50 billion devices mark. This unprecedented explosion of IoT adoption (five times faster …



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ITSM

Incident Management: Best Practices for ITSM Pros

February 27, 2020

“My laptop is acting up.” “The printer isn’t responding.” “I can’t connect to the internet.” These types of issues are at the heart of what every IT technician handles day in and day out, also known as incident management. Employees rely on this technology …


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Networks

Is IPv6 Too Big for an IoT Tiny Home?

February 26, 2020

Read about wireless IoT protocols, and one feature will stick out above the rest. 6LoWPAN is a typical client addressing protocol. But what is it? The “6” gives us an immediate hint, and if you’re asking if it has anything to do with IPv6, …


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Applications

Monitoring and Safeguarding Your Agency’s Cloud Environment

February 25, 2020

From the government’s recently released Report on IT Modernization, calling for agencies to identify solutions to current barriers regarding agency cloud adoption, to the White House’s draft release of a new “Cloud Smart” policy, which updates the “Cloud First” policy introduced in 2010; cloud …




Networks Security

Unpopular Opinion: How SD-WAN Will Improve Security

February 21, 2020

The consensus is software-defined networking in a wide area network (SD-WAN) will provide organizations unprecedented agility but possibly at the expense of security, as traffic flow changes to a distributed model without the safety of traditionally centralized security tools. Being the consummate contrarian, I …


author:


ITSM

ITIL 4 Certifications: A Guide for Service Desk Pros

February 20, 2020

The ITIL framework is more than a best practice guide for IT service management (ITSM); it’s a way to design a strategy that creates value for the customer and service provider. Since the initial framework was first put into practice decades ago, ITIL has …