Understanding risk management (and why it’s important) as I highlighted in my last post, Why Risk Management Is Critical to Your IT Infrastructure, is essential as you begin to plan a course of action. In this post, we’ll continue to explore risk management, and …
Picture this. It’s late 2006, we’re on the verge of the 2008 economic collapse in the United States, and an investment bank makes a strategic move. Their data models show unexpected losses for two weeks, and a decision is made to hedge their subprime …
Aiming for continual improvement of the services provided to employees is an obvious goal for IT leaders, but it can be unnecessarily difficult to make adjustments without good reporting. The service desk is no exception. The dozens of metrics you may track or collect …
“Shiny object syndrome” exists within both the IT and cybersecurity fields. The press loves to focus on the sleekest new security toys or the latest threat-hunting technique. After all, red-team/blue-team simulations and advanced threat hunting sound cool and impress at networking events. However, for …
