Mike has over 15 years using SolarWinds product both as a former customer and THWACK® MVP and is now a member of the SolarWinds Sales Engineering team. Mike's career spans 20 years, all of which were primarily focused on networks and systems monitoring.
The relationship IT professionals have with upgrades can sometimes only be described as “fraught.” Reasons range from the cost in terms of time and lost opportunity to “nothing in that…