- Comprehensive monitoring
- Ready-to-wear threshold alerting
- Useful insight based on context and coverage
- End to end visibility
- Enabling self-service
Are You Getting Full Benefit of your IT Monitoring Tools?
October 1, 2015
Systems
I think we’ve all had that moment at 3:00 a.m. over the weekend when we wish our monitoring and management systems would just shut up. The UPS in rack 4’s battery life is at 40%, we GET it. But we’ve also had that moment when we tilt our head a bit looking at a monthly availability report with service gaps and can’t recall ever seeing a critical alert that telepresence went down on the executive wing. In both cases we thought we were covered and our monitoring systems had our back. As it turns out, that’s a more common situation than it should be, and following a few best practices can ensure you’re getting full use of your monitor as well as getting more sleep at night.
You’re not the only one
Recently, Gleanster Research completed a deep dive analysis of its recent IT monitoring systems survey to identify common issues administrators reported with monitoring their monitoring systems. The report covers the challenges of spurious alerting, incomplete systems visibility and discovery as well as escalation and issue automation. With the number of monitored applications nearly doubling in three years, nearly 90% of top performing administrators reported comprehensive application monitoring critical to their success, with the majority feeling near constant pressure to deliver additional, and every-higher performing services.
Key takeaways
The report concentrates best practice reconditions in 5 major areas: