- You get too many alerts, and subsequently turn off alerts
- You get too many alerts, and subsequently create an Outlook rule to trash them all
IT Alerting Best Practices: Notification Routing for IT Ops
February 1, 2019
Networks
Every operations team has its fair share of monitoring solutions. While you may not have achieved the perfect state of a single pane of glass, you likely have settled on two or three solutions that cover all the hardware and software that supports your business. You even invested considerable time and effort to not just implement these solutions with out-of-the-box settings, but with tailored IT alerting thresholds and alarms that suit your environment’s specific needs. Look at you!
It’s easy to overlook the next step of your monitoring deployment: notifications. Usually, one of two things will happen: