Don’t Fear the Automation
Automation is often portrayed as a scary thing. Whether it’s artificially intelligent robots conquering the planet or a world where no one can find work because automatons have taken everyone’s…
Not All Metrics Are Good Metrics
The old saying goes like this: “If you don’t measure it, you can’t fix or improve it.” This reflects the obvious notion you can’t measure what you don’t monitor. But…
Automation for the (Cost-Savings) Win!
The experienced IT professional is no stranger to the term “automation.” However, many don’t fully grasp the potential this word presents to IT processes, including the fast-growing realm of intelligent…