As IT’s responsibilities continue to increase, many service desk technicians are still tied up with familiar incidents. The specific issues might change over time, but the repetitive ticket is a…
Security isn’t just about the latest technical controls or the newest threat. Rani Johnson talks about two areas of security she thinks should get more emphasis. If you walk the…
As an IT security professional, you work hard to prevent cyberattacks. You patch your systems regularly, update antivirus libraries, run user trainings, and lock down user access to sensitive systems…