In this age of instant gratification, the digital experience can make or break a business. Downtime or subpar performance can cause customer attrition and decreased productivity, leading to lower revenues.…
Host Alex Navarro discusses what skills tech pros can develop now to position themselves, and the organizations they serve, for future success with Head Geek Leon Adato and Cal Smith…
In my first post in this series, I introduced an online discussion that sparked a few ideas for me about ways in which some IT professionals have developed poor responses…
This week’s Facebook outage is in the news right now, and it’s inevitable that some people are going to rush to post their hot-as-the-surface-of-the-sun takes. Thankfully, this blog is not…
Last month I started an analysis about an argument… I mean a “passionate discussion” on social media. My goal in this series is to use that conversation as a framework…
A recent argument on Twitter (“What?!” I can hear you exclaim, “People disagree on Twitter? This cannot be true!”) highlighted for me just how persistent people can be in holding…
or “It’s not just the cost of buying the puppy, it’s the cost of feeding the puppy that adds up” This is a story I’ve told out loud many times, on conference…
What does a wireless thermometer have in common with ping? Both can keep a business from losing cash. One of the ways businesses stay in business is by keeping a…
My wife called me for the third time, and I could hear that she was working hard to remain calm but was undeniably at the end of her rope. She…
As we all know, lists and their thinly-veiled derivatives, listicles, drive social media. Post the “top 5 kinds of belly button lint” and you’ll probably get at least a few…
