As VP of Business Applications at SolarWinds, I have the privilege of working with a team of IT professionals dedicated to achieving operational excellence. Our internal metrics for mean time…
As EVP, chief customer officer, I regularly speak with enterprise-level customers to provide continued support and strategize how SolarWinds can best support their goals. When my team or I meet…
In October 2022, we released SolarWinds Observability SaaS (formerly known as SolarWinds Observability), our cloud-native SaaS observability solution. For companies like Corevist, the solution provided them with the ability to…
This past October, we had the pleasure of meeting with 11 IT leaders from diverse industries—including healthcare, financial services, education, telecom, logistics, and technology— as part of our inaugural SolarWinds…
As director of customer success, understanding and improving the customer experience is my main priority. In my years with SolarWinds, I’ve found the best way to do this is to…