About Us > Summer Jowett
Summer Jowett

Summer Jowett

Director, Customer Success

Summer Jowett focuses on our customer experience, services, and digital success programs. Summer built her career working with customers in the financial, technology, and communications industries. Over the last twenty years, Summer has demonstrated her passion for improving customer experience and helping customers succeed. Because of her attention to detail, customer experience skills, and empathy for the customer, Summer is a leader in customer relations and key to the SolarWinds customer success team.

Posts Featuring Summer Jowett

How We Use the Customer Feedback Survey to Optimize Customer Experiences

As director of customer success, understanding and improving the customer experience is my main priority. In my years with SolarWinds, I’ve found the best way to do this is to…