Monitoring and Observability

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A Simplified Guide to OpenTelemetry

Digital services are increasingly built as a collection of components working in concert to deliver significant business functions. Understanding how these components of a system are working is crucial to…

Can Shift Left Go Too Far? Why Testing in DevOps May Never Be the Same

Testing is commonly understood to be an essential and fundamental part of software development, but when and how to test is open to a wider variety of opinions. DevOps practitioners…

From Smokestack to Full-Stack: Observability and the Digitization of Manufacturing

The pandemic hit manufacturing hard, with the workforce, supply chains, and investment all taking heavy blows. The bounce-back has also been punishing on the sector, with severe global competition for…

8 Change Management Best Practices You’re Probably Not Following

Change management methodologies are often seen as complex and clunky, which can lead to these initiatives having a high failure rate in many organizations—but why does change management have this…

Comparing Cybersecurity Trends Since the Pandemic

The pandemic has brought a great number of changes with it for businesses, from remote work to increased cyber threats. The IT concerns we had pre-pandemic are simply not the…

How Businesses Are Benefiting from Hybrid Cloud Infrastructures

Side by side with the popularity of hyperscale public cloud providers such as AWS and Microsoft Azure, many organizations maintain on-premises data centers. Organizations may keep them for mission-critical legacy…

Why Understanding and Reducing Technical Debt Matters

Technical debt is a term that comes up frequently in IT organizations—whether to characterize software development, tech stack, or infrastructure. For instance, does your organization have operating systems that you…

Five Reasons Why Python Is Popular

One of my first projects as a consultant created a web application for a small tax software company in Omaha, Nebraska. They were looking to improve their online presence by…

The Challenges of Multi-Cloud Management and How Observability Helps Solve Them

When I started my career in information technology, I worked for a large insurance company in Omaha, Nebraska. At the time, they exclusively used Lotus Notes, an IBM product. Even…

Key Lessons for Building Secure and Resilient Ecosystems From the Forbes CIO Summit

Back in May, I had the pleasure of joining Michael Daniel, president, and chief executive officer of Cyber Threat Alliance, at the Forbes CIO Summit to discuss creating resilient digital…