ai

If you’re experiencing heavy workloads, an influx of tickets, and a shortage of service desk agents, you’re not alone. According to a recent SDI report, over 35% of service desks…

Welcome to the last in this series of posts about machine learning, artificial intelligence, and so many other topical points of discussion. If this is your first time here, feel…

Are you excited for this post? I certainly know I am! If this is the first article you’re seeing of mine and you haven’t read my prior article, “Why Businesses…

Did you come here hoping to read a summary of the past 5+ years of my research on self-driving, autonomous vehicles, Tesla, and TNC businesses? Well, you’re in luck… that’s…

This month, we’ve spent time discussing how cloud will affect traditional on-premises IT operations staff. Many IT pros have given feedback on how their organizations view cloud computing, whether it’s a…

I’ve covered a lot in this series of posts around artificial intelligence (machine learning); from the beginning (Not Another AI Post…) to why I love it (My Affection for AI)…

One of my biggest pet peeves with AI is the word itself. Words matter, especially in IT. Whether you’re trying to nail down a scope of work for a project,…

So far I’ve written about my love and hatred of what AI can do for me (or cost me) as a network owner. This post is going to cover why…

In my previous posts, I talked about the basics of AI in relation to network and systems management as well as why I love it. This post isn’t going to…

In my last post, I mentioned one of the basic use cases for Artificial Intelligence (AI) in a modern network. AI can be utilized to not only bridge the informational…