For many federal employees, the workplace has shifted from a traditional office setting to being at home—in a kitchen, bedroom, basement, or any spare desk in the house. With a…
We’ve officially entered everyone’s favorite time of year—tax season. You can find me rifling through the stack of mail and records I’ve been hoarding over the past year, while my…
IT asset management (ITAM) is one of the most crucial strategies for businesses to practice. If 2020 had you shuffling monitors and laptops all over the country, 2021 isn’t going…
Whether you’re supporting remote teams or working in a hybrid environment, IT asset management (ITAM) is a critical practice to the business and your service management strategy. If you’ve been…
Depending on the business, there’s a myriad of IT assets to keep track of and doing it manually can be taxing. An IT asset management system allows IT pros to…
IT asset management (ITAM) is a hot topic of 2020. Like almost everything else, managing lifecycle costs and minimizing risks has been a bit more complicated in recent months given…
Okay, now we have you thinking about ham and that delicious holiday meal on the horizon. While not quite as delicious, hardware asset management, or HAM, is something IT should…
As companies grow and mature, it’s easy to feel trapped in an IT asset mud pit. IT pros faced with increasing numbers of users, more complex systems, and a variety…
Configuration items (CIs) in the configuration management database (CMDB) stores information regarding the relationships among its assets. IT configuration management is becoming increasingly critical in order to maintain service levels…
As an IT professional, you probably routinely witness new employees settle into their new role with a plethora of devices and software applications to get acquainted with. Everything is going…
