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Chris Greer

Chris Greer serves as a Sr. System Engineer at SolarWinds, with more than 10 years of experience. Greer is an integral piece to SolarWinds systems and applications, helping move internal support forward.

Posts Featuring Chris Greer

How ITIL 4 Guiding Principles Can Boost Communication in Our WFH Reality

ITIL has established itself as the gold standard of guidelines for service management over the years. And with so many employees working remotely this year as a result of the…

3 Critical Data Points to IT Asset Tracking

As companies grow and mature, it’s easy to feel trapped in an IT asset mud pit. IT pros faced with increasing numbers of users, more complex systems, and a variety…

3 Simple Ways to Support Remote Employees Through the Service Desk

Let’s paint a picture. You’re notified by business leaders on a Thursday night that the office will be closed until further notice due to a possible COVID-19 case. Employees will…