5 Ways to Boost Service Delivery with IT Asset Management
July 26, 2018
IT Service Management
IT asset management (ITAM) is a cornerstone of ITIL. It gives you the framework to document and manage the lifecycle of each IT asset from when its first requested to its retirement and all of the moves in between. It does the tedious work you. ITAM doesn’t have to be restricted to managing moving assets — it can be applied to different service areas, to make sure the organization is running as efficiently as possible. Tie your IT assets and CMDB to the rest of your service desk: incident management, change management, service requests, etc.
Here are five areas of service delivery where you’ll see immediate improvement: