Tag: IT Asset Management

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ITSM

6 Types of IT Assets Your CMDB Should Track

January 23, 2020

IT asset management (ITAM) and configuration management database (CMDB) are critical components of a service desk, playing a key role in how inventory within an organization is tracked and managed. Asset management tracks and reports the value and ownership of all assets throughout their …


IT asset data drives employee services

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ITSM

How IT Asset Data Drives Better Employee Services

September 26, 2019

As an IT professional, you probably routinely witness new employees settle into their new role with a plethora of devices and software applications to get acquainted with. Everything is going great until a week passes, and… an Outlook outage brings the entire office to …


essential It asset management checklist

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ITSM

The Essential IT Asset Management Checklist

August 28, 2019

As one of the 34 practices outlined in ITIL 4, IT asset management (ITAM) is one of the most practical undertakings your IT department can carry out this year. While asset management involves simply taking inventory of hardware and software assets and using this …


Software License Management Audit Tips

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ITSM

Software License Management: 6 Steps to Prepare for an Audit

July 2, 2019

Issuing software licenses to employees is another one of those routine IT tasks that you may not think twice about. But what may go unnoticed is software titles employees install, the number of licenses you actually have, and licenses being shared. Software companies like …


benefits of IT asset discovery and tracking

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ITSM

5 Benefits of IT Asset Discovery and Tracking

June 25, 2019

It’s 12:00 a.m. — do you know where your IT assets are? The task of managing and organizing hundreds or thousands of devices and software licenses might seem daunting, but it is critical for IT teams seeking to minimize downtime for employees and even …


ITSM

IT Security Threats That May be Lurking in Your Assets

June 11, 2019

Information Security, Assets, and IT Security Threats Assets are broadly defined as “items of value.” Technology assets make up the backbone of many successful organizations. However, some assets can contain threats; worse yet, they can make your data center, other assets, and entire IT …

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5 ways ITSM has changed in past decade

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ITSM

ITSM vs. ITAM: What’s the Difference?

May 14, 2019

ITSM and ITAM – Better Together For many of us, even some who may have been in the IT game for a while, it can be challenging to navigate the wide variety of acronyms dotting the contemporary IT map. One basic distinction that can …



4 service catalog requests touch multiple departments

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ITSM

Control IT Spending With Automatic Warranty Updates

June 6, 2018

The larger an organization, the more difficult it is to track and predict purchasing and maintenance costs for all of the devices employees use. That’s why lifecycle and warranty tracking are more vital than ever to an IT asset management strategy.