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Application Performance Monitoring: APM In An Agile World

Hopefully, you have been following along with this series and finding some useful bits of information. We have covered traditional APM implementations in part one, part two, and part three. In this post,…

Silo-Busting and Dream-Dashing; More Fun With Automation

With the popularity of Agile methodologies and the ubiquity of people claiming they were embracing NetOps/DevOps, I could swear we were supposed to have adopted a new silo-busting software-defined paradigm…

The Evolution of Network Operations

When I first began this post, my thinking revolved around the translation problems of a declarative approach to network operation, but having only procedural interfaces to work with. Further thought…

AI-nxiety

So far I’ve written about my love and hatred of what AI can do for me (or cost me) as a network owner. This post is going to cover why…

A Strong Customer Community Is Critical When Optimizing Innovation

Having a strong customer community for feedback and ideation is critical when optimizing innovation. It supports product strategy while removing blinders to product deficiencies and allowing a democratic approach to…

If I Was a Grownup, This is the Essay I’d Write

Recently, my friend Phoummala Schmitt, aka “ExchangeGoddess” and Microsoft Cloud Operations Advocate, wrote about her struggles with imposter syndrome. It’s a good read that I highly recommend. But one element of it stuck…

Templates vs. Policies

Are configuration templates still needed with an automation framework? Or does the automation policy make them a relic of the past? Traditional Configuration Management: Templates We’ve all been there. We…

Automation Paralysis: Why We Get Stuck Automating The Small Stuff

Despite all the talk of all our jobs being replaced by automation, my experience is that the majority of enterprises are still very much employing engineers to design, build, and…

My Animosity Toward Artificial Intelligence

In my previous posts, I talked about the basics of AI in relation to network and systems management as well as why I love it. This post isn’t going to…

Directions

My wife called me for the third time, and I could hear that she was working hard to remain calm but was undeniably at the end of her rope. She…