2019 was busy year for DevOps as measured by the events held on the topic. Whether it be DevOps days around the globe, DockerCon, DevOps Enterprise Summits, KubeCon, or CloudNativeCon,…
There have been so many changes in data center technology in the past 10 years, it’s hard to keep up at times. We’ve gone from a traditional server/storage/networking stack with…
Social media has become a mainstream part of our lives. Day in and day out, most of us are using social media to do micro-blogging, interact with family, share photos,…
For some, artificial intelligence (AI) can be a scary technology. There are so many articles on the web about how AI will end up replacing X% of IT jobs by…
Everyone take a deep breath and calm down. The likeliness of a robot taking over your job any time soon is very low. Yes, artificial intelligence (AI) is a growing…
Everyone’s talking about artificial intelligence, bots, and digital transformation, but what do IT pros in the trenches actually think when it comes to the trends and technologies that are likely…
If you’re experiencing heavy workloads, an influx of tickets, and a shortage of service desk agents, you’re not alone. According to a recent SDI report, over 35% of service desks…
Welcome to the last in this series of posts about machine learning, artificial intelligence, and so many other topical points of discussion. If this is your first time here, feel…
Are you excited for this post? I certainly know I am! If this is the first article you’re seeing of mine and you haven’t read my prior article, “Why Businesses…
Did you come here hoping to read a summary of the past 5+ years of my research on self-driving, autonomous vehicles, Tesla, and TNC businesses? Well, you’re in luck… that’s…
