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Path Monitoring In A World Of Overlays

I remember the simpler days. Back when our infrastructure all lived in one place, usually just in one room, and path monitoring could be as simple as walking in to…

Putting on your X-Ray Goggles to Visualize the Business Services Spectrum

I love watching those modern movies where IT works magically. In these movies, any average Joe with access to a computer or terminal can instantly access anything with seamless effort.…

Before Choosing a Technical Disaster Recovery Solution

Getting right into the technical nitty-gritty of the Disaster Recovery (DR) plan is probably my favorite part of the whole process. I mean, as an IT professional this is our…

Extending IT Experience

Working in IT? Feeling lost given everything that’s going on in the industry? Are you confused about what to focus on and how to best apply your knowledge? If you…

Out Of Office: Setting Expectations for Office 365

For a lot of organizations, moving to Office 365 might be one of the first, or possibly biggest, migrations to a public cloud. There can be a lot of stress…

Microsoft Workstation Logs – Focus on What’s Important

Can you have too much of a good thing? Maybe not, but you can certainly have too much of the wrong thing. In my first blog, I introduced the idea…

Business Services and their Challenges in Complex Environments

Business services and infrastructure services have divergent interests and requirements: business services are not focusing on IT. They may leverage IT, but their role is to be a core enabler…

Resilient Internet Access: Important Factors when Provisioning Service

On modern enterprise networks, 100% uptime has become table stakes. Most organizations can no longer rely on a single circuit for internet connectivity. We look to carrier circuits for the…

Microsoft Workstation Logs – An Introduction

We’ve all heard the saying, “What you see is what you get.” Life isn’t quite so simple for those focused on security, as what you don’t see is more likely…

Disaster Recovery – Focus on the Disaster First!

When organizations first take on the challenge of setting up a disaster recovery plan, it’s almost always based on the premise that a complete failure will occur. With that in…