Two roads diverged in a yellow wood, And sorry I could not travel both Robert Frost At this point in our “Battle of the Clouds” journey, we’ve seen what…
Social media has become a mainstream part of our lives. Day in and day out, most of us are using social media to do micro-blogging, interact with family, share photos,…
A few years back I was working at a SaaS provider when we had an internal hackathon. The guidelines were simple: As part of your project you had to learn…
Introduction OK, so the title is hardly original, apologies. But it does highlight the buzz for Kubernetes still out there not showing any signs of going away anytime soon. Let’s…
I was in the pub recently for the local quiz and afterwards, I got talking to someone I hadn’t seen for a while. After a few minutes, we started discussing…
Scenario: a mission-critical application is having performance issues during peak business hours. App developers blame the storage. The storage team blames the network. The network admin blames the infrastructure. The…
Introduction I’m going to look at the basic steps required for setting up an Office 365 tenant. There are a few ways you can purchase Office 365. There’s the good…
Garry Schmidt first got involved in IT Service Management almost 20 years ago. Since becoming the manager of the IT Operations Center at SaskPower, ITSM has become one of his…
In a recent episode of a popular tech podcast, I heard the hosts say, “If you can’t automate, you and your career are going to get left behind.” Some form…
Garry Schmidt first got involved in IT Service Management almost 20 years ago. Since becoming the manager of the IT Operations Center at SaskPower, ITSM has become one of his…
