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Bruno Wollmann

Bruno has been in the Information Technology (IT) industry for over 20 years, with most of his roles revolving around computer networking in some form or another (i.e., design, architecture, implementation, support, and troubleshooting). Other roles he's held in my career have been in sales, training, programming, desktop support, and server administration. In addition to designing, architecting, and implementing network solutions, Bruno also loves troubleshooting networks and applications. Any day he gets to perform packet analysis is a good day – at least it’s a good day for him.

Posts Featuring Bruno Wollmann

ITSM: The 4 Wins of Lean

Part 1 of this series introduced IT Service Management (ITSM) and a few of the adaptable frameworks available to fit the needs of an organization. This post focuses on the…

ITSM: A Conversation With Garry Schmidt, Part 3

Garry Schmidt first got involved in IT Service Management almost 20 years ago. Since becoming the manager of the IT Operations Center at SaskPower, ITSM has become one of his…

ITSM: A Conversation With Garry Schmidt, Part 2

Garry Schmidt first got involved in IT Service Management almost 20 years ago. Since becoming the manager of the IT Operations Center at SaskPower, ITSM has become one of his…

ITSM: A Conversation With Garry Schmidt

Garry Schmidt first got involved in IT service management (ITSM) almost 20 years ago. Since becoming the manager of the IT Operations Center at SaskPower, ITSM has become one of…

ITSM: The Tie That Binds

Few relationships sail along without ever having to cross stormy seas. Even the best marriages need to batten down the hatches occasionally. A combination of genuine involvement, good communication, and…

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This article by @ComputerWeekly presents a window into the SolarWinds observability playbook. Read more: t.co/NA9bXgk2Xj

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We're looking forward to this partnership journey! t.co/85R6h8dHgR

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Observability can break down operational silos and end shadow IT operations by allowing organizations to work acros… t.co/6ZTWVhnIcN