Remember where your business was a year ago? Remember where you were a year ago? How could anyone forget? As the seriousness of the pandemic became apparent, nearly every business…
It looks as though remote work will be a part of our lives for at least the foreseeable future. Even with some offices reopening their doors, don’t be surprised to…
Just imagine the current situation continues well into the foreseeable future—let’s merge reality with a little fiction. The apocalypse is over, but life has changed permanently. This means we’re going…
ITIL has established itself as the gold standard of guidelines for service management over the years. And with so many employees working remotely this year as a result of the…
For many people, February 2020 marked the point when everything changed: When schools, stores, religious institutions, and businesses began to shutter their physical locations and we all began grappling with ways to turn our homes…
Have you gotten the call/email/text yet? You know, the one where your mom tells you the printer is making a weird noise. Normally you’d reassure your mom it’s probably a…
Global pandemic is a helluva way to learn work from home. After 20+ years of working in an office, it’s been a far bigger change than I’d imagined. Especially if…
In my last post, I talked about what I implemented at home to deal with WFH full-time while my son is also distance learning full-time. By being trapped together by…
Setting the scene: I’m a nine-year veteran full-time WFH employee, I have a 10-year-old boy, I have a great relationship with my son’s other parents, and a puppy (that we…
