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Know Your IT Department Frenemies (aka Why Can’t We Be Friends?)

If you’re in tune with the various tech communities, you’ve probably noticed a big push for professional development in the technical ranks. I love the recognition that IT pros need…

How to Protect Yourself When Your Software Vendor Has Been Acquired

While we all know mergers and acquisitions are common in competitive markets, end users often don’t get insight into the reasoning behind the purchase or takeover. While these decisions sometimes…

The Most Important Skill You’re Not Hiring For

Anyone who’s hired for a technical team can understand this scenario. You’re hiring for “X” positions, so of course you receive “X” times infinity applications. Just because you’re looking for…

How Will AI Change Federal Networking?

Machine learning (ML) and artificial intelligence (AI) could very well be the next major technological advancements to change the way federal IT pros work. These technologies can provide substantial benefits…

Monitoring Business Plan: Part Two

You’ve prepared and know the answer to, “Why do you need extra money for something you’re already doing?” (If you’re a little rusty, be sure to read part one.) But…

Monitoring Business Plan: Part One

So, you finally decided to start monitoring your environment or you’re considering upgrading your existing monitoring solutions. Maybe you already decided on a specific product, the proof of concept worked…

How to Create ACLs

It’s no secret that I have a love affair with all things “monitoring.” I love the tools; I love the basic techniques those tools execute; I love the ways the…

Licensing Monitoring Tools: What Types of Models There Are and When Each Could Be a Good Fit

This is a continuation of one of my previous blog posts, Which Infrastructure Monitoring Tools Are Right for You? On-Premises vs. SaaS, where I talked about the considerations and benefits of…

Hybrid IT Opens the Door for New Skills

Hybrid IT merges private on-premises data centers with a public cloud vendor. These public cloud vendors have a global reach, near limitless resources, and drive everything through an API. Tapping…

What’s Your Data Center Trying to Tell You? Performance Metrics Best Practices

In this age of instant gratification, the digital experience can make or break a business. Downtime or subpar performance can cause customer attrition and decreased productivity, leading to lower revenues.…