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Finding Strength in Failure

Recently a coworker was giving a talk and he just froze up. When I asked him about it later, he said, “What happened yesterday has never happened before. It was…

Rear-View Mirror: Looking Back at Four Years as a SolarWinds Head Geek

It was LinkedIn that reminded me how long it’s been. A sudden flood of “Congratulations on your work anniversary” messages (thank you, by the way, to everyone all the well-wishers)…

What Makes a Thought Leader?

What do The Guru, The Expert, The Maven, The Trailblazer, The Leading Light, The Practice Leader, The Heavyweight, The Opinion Shaper, and The Influencer all have in common? These are…

Related Attributes: Syslog, Interface Error Statistics, and Possibly More

Data, data, data. You want all of the data, right? Of course you do. Collecting telemetry and logging data is easy. We all do it and we all use it…

The Echo Chamber: Visibility and Mapping Webinar

(“The Echo Chamber” is a semi-regular series where I reflect back on a talk, video, or essay I’ve published. More than just a re-hashing of the same topic, I’ll add…

How Well Do You Know Your IT Environment?

Do you know what’s in your data center? How about your wide area network (WAN)? If you had to draw a map or produce a list of all the things…

Related Attributes: NetFlow and Interface Traffic Statistics

For many engineers, operators, and information security professionals, traffic flow information is a key element to performing both daily and long-term strategic tasks. This data usually takes the form of NetFlow version…

Defining Your IT Journey

The IT journey is really nothing more than your career plan or goals that you have for your career. It’s the story of you. I call it the IT Journey because it’s…

Viewing the Network as an Ecosystem

Many of us have or currently operate in a stovepipe or silo IT environment. For some, this may just be a way of professional life. But regardless of how the…

The Word “Customer” is NSFW

A recent conversation on Twitter struck a nerve with me. The person posited that, “If you’re a sysadmin, you’re in customer service. You may not realise it, but you are…