Monitoring and Observability

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Nothing is Ever Wasted (part 1)

A couple of weeks ago, Kevin Kline (@kekline) and I reminisced about activities from our youth (I’m talking about public speaking and sports, not “getting up from a chair without…

Not All Metrics Are Good Metrics

The old saying goes like this: “If you don’t measure it, you can’t fix or improve it.” This reflects the obvious notion you can’t measure what you don’t monitor. But…

A Guide to Enterprise Cost Containment for Monitoring Pros

In this enterprise cost containment series, we’ve tackled a range of topics from cloud to professional services and more. Now, I want to dive into the topic you may have…

When Competitors Close the Digital Experience Gap

After 2020, there are only two types of businesses: those who have retained customers or grown, and those who lost customers to more nimble competitors. There are many reasons. The…

Too Many Alerts Can Hurt Your Business

As the famed psychologist Abraham Maslow once said, “If all you have is a hammer, everything looks like a nail.” IT monitoring and observability systems make it easy to create…

Automation for the (Cost-Savings) Win!

The experienced IT professional is no stranger to the term “automation.” However, many don’t fully grasp the potential this word presents to IT processes, including the fast-growing realm of intelligent…

Our Support for Private-Public Partnerships in Combatting Cyberthreats

As a society, so much of everything we do these days revolves around trusted and safe technology designed to make our lives easier and more efficient. The attacks against SolarWinds…

7 Strategies to Contain Network Costs (Layer 6 Will Amaze You)

First, thanks for indulging the clickbait title joke. Serialization is the unsung hero of harmonizing network and application relations and deserves the occasional, snarky callout. Moreover, identifying how the unique…

How Silos Kill TCO and ROI

“Silo” is a long-standing term that’s too often thrown about in IT organizations. Silos don’t happen overnight, and they’re typically caused by one person or group maintaining control over an…

What Agencies Should Consider Regarding Multi-Cloud Implementations

Multi-cloud architectures have long been hyped for their performance, reliability, and cost savings—and adoption is soaring. According to a 2020 survey from IDG, 55% of organizations use two or more…