Monitoring and Observability

Application performance management (APM) involves managing the availability and performance of software applications by obtaining and translating IT and application metrics into business outcomes. Because application performance hiccups are inevitable,…

In the first of these two articles, we covered the first five steps public sector organizations should take to change how they think about their cybersecurity to overcome this challenge.…

If you’ve run across other articles I’ve written about hybrid cloud, you’ll notice a familiar theme: it’s an artifact of other technology decisions nobody asked for. As such, it’s left…

The U.K. public sector holds some of the most important and sensitive data in the country, from private medical records to military intelligence. Consistently protecting this data is a major…

Change isn’t without its detractors in terms of people and systems. A misstep in expanding application performance monitoring (APM) across full-stack application monitoring can result in the degradation of availability…

Mobile working is becoming the reality for an increasing number of public sector staff. But the threat and impact brought by the coronavirus COVID-19 outbreak has seen many organizations instructing…

With the state of the world today, healthcare facilities of all kinds and sizes are operating under a state of distress. Employees are working on the frontlines, while also having…

The IT community has left its indelible mark on me—the sum of my experiences has led me to where I am now. I’m constantly impressed by IT’s creativity and ingenuity.…

The healthcare ecosystem is complex, and the diversity of the different departments and devices results in a multifaceted IT infrastructure that can be hard to manage. With increasing digitalization, healthcare…

Accidental DBA is a term most IT pros are familiar with, and traditionally it describes an “on-top task” for the SysAdmin. It was followed by the “involuntary security admin,” a…