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Cognitive Bias in IT Decision Making

Logic and objective thinking are hallmarks of any engineering field. IT design and troubleshooting are no exceptions. Computers and networks are systems of logic so we, as humans, have to…

Out Of Office: Monitoring

One of the biggest complaints you’ll likely hear after moving to Office 365 will be about its speed, or lack thereof. Now that data isn’t sitting on your LAN, there…

Cloud Connectivity: Not as Simple as You Thought

Most enterprises rely on infrastructure and applications in the cloud. Whether it’s SaaS services like Office 365, IaaS in AWS, PaaS in Azure, or analytics services in Google Cloud, organizations…

The Impact Of Coupling On System Design

In system design, every technical decision can be seen as a series of trade-offs. If I choose to implement Technology A it will provide a positive outcome in one way,…

Out of Office: Identifying & Managing Risk

Risk Management is an important part of IT. Being able to identify risks and remediation options can make a huge difference if or when disaster strikes. If you’ve moved part…

Windows Workstation Logs – Integration

In the final blog of this series, we’ll look at ways to integrate Windows event logs with other telemetry sources to provide a complete picture of a network environment. The…

Practical Security Steps for Every Network Engineer

IT organizations manage security in different ways. Some companies have formalized security teams with board-level interest. In these companies, the security team will have firm policies and procedures that apply…

Knowing Which Services Are Critical to a Business Service

In the age of exploration, cartographers used to navigate around the world and map the coastlines of unexplored continents. The coastline of IT, and moreover the inner landscapes and features,…

Disaster Recovery Testing – Learning to Walk the Walk

With the influx of natural disasters, hacks, and increasingly more common ransomware, being able to recover from a disaster is quickly moving up the priority list for IT departments across…

Disaster Recovery – Time To Create Our Plan!

Thus far, we have gone over how to classify our disasters and how to have some of those difficult conversations with our organization regarding Disaster Recovery (DR). We’ve also briefly…