Tag: it support


Podcast

IT: The Employee Engagement Department—SolarWinds TechPod 022

January 28, 2020

What is employee engagement and what does it have to do with IT? Andrew Eardley-Day, ITSM system administrator for Betfred, and Joey Brown, product manager for SolarWinds ITSM, join episode host Chris McManus to discuss the importance of versatile service desk engagement methods for …


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Systems

Software Updates in the IT Stack: (Not) a Game of Jenga

June 14, 2018

In my last post, I talked about upgrading storage systems. More specifically, how to determine the right upgrade interval for your storage systems. What the previous post did not cover is the fact that your storage system is part of a larger ecosystem. It …