real user monitoring

Tag: real user monitoring

Delivering a Great User Experience Must Be a Top Priority

While much has been done about the need to modernize federal IT networks, little has been written about the importance of optimizing the user experience for government employees. Yet modernization…

Think You Don’t Need User Experience Monitoring? Think Again.

Unless your user is actually experiencing a service or website as it’s meant to be experienced, it doesn’t matter if your monitoring tool says it’s up or down. These are…