More Upgrade Tales From the Ticket Queue
Recently, Leon kicked this sharing process off sharing what he has seen in the support queue. I read it, applaud it, and have more tips to share. As Leon mentioned,…
Upgrade Tales From the Ticket Queue
As you might imagine, it’s a bit of a busy time here at SolarWinds HQ. There is A LOT going on, not the least of which is encouraging our customers…
Confessions of an Upgrade Cheerleader
If you’re a SolarWinds customer, there’s a good chance you’ve seen a video of a Head Geek, passionately urging you to upgrade to the latest and greatest version Right Now.…
“SUDO Teach Me a Lesson”
The command “sudo” is an essential part of Vax, Unix, and Linux operating systems. It’s so intrinsic to how SysAdmins work, many consider “sudo” to be a built-in command and…
Change Is Hard
I.T. folks understand change can be hard, and I don’t mean in the “Who Moved My Cheese” kind of way. Change, as in “change control,” is necessary. But we don’t…
Upgrade Better, Faster, Stronger
Because of the recent cyberattack, we’ve asked you to update your Orion Platform several times. While these updates are necessary for the safety and performance of your environment, we understand…