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Sarah Nielsen

Sarah Nielsen is a Manager, On-Boarding, ITSM, helping customers set up their service desk according to their organization's goals. She is also the resident Star Trek expert.

Posts Featuring Sarah Nielsen

5 IT Service Management Resolutions for 2020

For many, New Year’s resolutions emphasize a fresh start and becoming better versions of themselves; adopting a healthier lifestyle, being more organized, starting a business, starting a family. The list…

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Kickstarting #ITSM implementation may seem intimidating but asking these questions can help frame a solid project p… t.co/xxXMqWisxH

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Taking a leap to the cloud? Read these five steps for successful migration. t.co/obgzJN9h23

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A key to unlocking 5G enterprise success? Edge computing. Read more from Head Geek @FerventGeek in this TechInvest… t.co/mEQf48dPmF