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Sarah Nielsen

Sarah Nielsen is a Manager, On-Boarding, ITSM, helping customers set up their service desk according to their organization's goals. She is also the resident Star Trek expert.

Posts Featuring Sarah Nielsen

5 IT Service Management Resolutions for 2020

For many, New Year’s resolutions emphasize a fresh start and becoming better versions of themselves; adopting a healthier lifestyle, being more organized, starting a business, starting a family. The list…

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Here are three steps government employees can take to become good cybercitizens. t.co/8X44eqSS5q

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What are the post-pandemic security concerns for IT pros? t.co/RAZw3f6AX5 - @solarwinds @PastaOverEthert.co/FnQN1rELvc

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ICYMI: Head Geek @leonadato sits down with @whurley to discuss the future of Quantum, the current state of IT, and… t.co/h6GqphB2fc