Monitoring and Observability

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3 Steps Government Employees Can Take to Become Good Cybercitizens

As cyberattacks become more sophisticated across ever-expanding attack surfaces, it’s easy to assume the security team will take care of risk management and mitigation. Indeed, employees—both within the agency and…

Are We Still Scared of IT Automation?

This thread came in a weird way as a result of seeing yet another re-run of the classic movie “Back to the Future” the other day. Bear with me on…

Put the Machines to Work for You: A Modern Approach to Increase IT Agility

Putting machines to work to enhance our everyday lives has been well-ingrained in our society for at least a couple of centuries now. IT workers use machine learning (ML) in…

The Questions You Should Ask Your Software Providers

Software providers everywhere are under attack by cyber threat actors. Whether it’s a ransomware, the latest zero-day exploit, or a highly sophisticated, well-resourced, and persistent supply chain like SUNBURST, our…

Is Application Sprawl in Government Really a Big Problem?

When considering whether to add more applications or monitoring components to your IT system, the answer should always be quality over quantity. Agencies often fall into the trap of application…

Improving Learning Continuity With Tech: 4 Ways Schools Can Use Relief Funds

When the pandemic closed schools across the country, K­–12 districts undertook the herculean task of moving millions of students and staff to remote learning as quickly as possible. After more…

How the Pandemic Impacted the Government’s Cloud Migration Plans

“Cloud-first” has been a government imperative for many years, but the pandemic usurped this strategy, making “cloud-now” a priority. The results have been transformational. The cloud made wide-scale government telework…

Systems Management Named Biggest Area for IT Professional Development

The 2020 SolarWinds® IT Pro Day survey looked at the changing roles and responsibilities of IT pros throughout the pandemic. Overall, nearly two-thirds of surveyed IT pros discovered a new…

You Can Only Fix What You Measure (So Measure What You Want to Fix)

Recently, my colleagues Pete Di Stefano, Ashley Adams, and I hosted a webcast on the topic of capacity planning and optimization. You can listen/watch it here, it was a really fun conversation.…

Building a Network Architecture to Support the Next Phase of Remote Work

The global pandemic continues to fluctuate, but the reliance on IT services and teams to support service continuity in the public sector remains steady. To ensure network operations continue running…