SolarWinds just dropped a whitepaper, From Monitoring to Mastery: Optimizing Database Performance…
Systems monitoring has become a very important piece of the infrastructure puzzle. There might not be a more important part of your overall design than having a good systems monitoring…
There are many reasons why an organization may need to migrate a data center (DC). This migration of data may seem like it should be a relatively straightforward, simple operation.…
In the previous blog in this series, we reviewed several types of attacks and threats, and some ways they are perpetrated. In this blog, we will become familiar with several…
As I explained in previous posts on building a culture of data protection, we in the technology world must embrace data protection by design. To Reward, We Must Measure. How…
If you work in engineering or support, you’ve probably spent a lot of time troubleshooting things. You’ve probably spent just as much time trying to figure out why things were…
For too long, development and operations teams have operated in a vacuum, independent of one another. These silos limit communication between teams, often at the expense of the company.
The technology industry is about technology. Technology is the fastest changing industry there is, but the often-overlooked part of this industry is the humans that work with the technology. Humans…
IEEE ProComm 2018 Recently, I attended the IEEE ProComm 2018 conference in Toronto. I had the opportunity to hear about research and ideas involving professional communication. This was exciting for…
Service desk automations are designed to streamline processes and remove the tedious areas of service delivery, so your service providers and technicians can focus on exceeding employee service expectations.
(“The Echo Chamber” is a semi-regular series where I reflect back on a talk, video, or essay I’ve published. More than just a re-hashing of the same topic, I’ll add…
