Today, we are thrilled to announce that Squadcast has officially joined the…
Many of our customers have asked us to integrate with Grafana, the popular open platform for analytics and monitoring. The wait is over: we’ve released a plugin that lets you…
Human resources is the department that most often deals directly with employees, and in fact, HR can collect data to create a service-desk-style experience, removing the friction from daily requests,…
No matter how much automation, redundancy, and protection you build into your systems, thing are always going to break. It might be a change breaking an API to another system.…
Here is an interesting article from my colleague Joe Kim, in which he explores database performance management. Databases are complex, multifaceted, and vital to the health of every agency. They…
When designing the underlying storage infrastructure for a set of applications, several metrics are important. First, there’s capacity. How much storage do you need? This is a metric that’s well…
Monitoring has always been a loosely defined and somewhat controversial term in IT organizations. IT professionals have very strong opinions about the tools they use, because monitoring performance metrics and…
Here is an interesting article from my colleague Joe Kim, in which he discusses the impact of artificial intelligence on cybersecurity. Agencies are turning to artificial intelligence (AI) and…
Logwatch is essentially a system log analyzer and reporter. It elaborates logs that are simply collected by syslog. This kind of evolution is simplifying the daily job of modern system…
The person I mentioned in my last two blog posts was back, and I didn’t even bother asking them why. Honestly, I wasn’t sure whether they were here for the technical…
Who’s passed more than a weekend going almost blind because something in your didn’t work as it should, and it produced, hopefully, thousands of lines of error messages, almost all…