Welcome Squadcast to SolarWinds: A New Era of Operational Resilience

Introduction I’m going to look at the basic steps required for setting up an Office 365 tenant. There are a few ways you can purchase Office 365. There’s the good…

Forty-eight percent of students currently use a computer in school, while 42% use a smartphone, according to a recent report by Cambridge International. These technologies provide students with the ability…

Garry Schmidt first got involved in IT Service Management almost 20 years ago. Since becoming the manager of the IT Operations Center at SaskPower, ITSM has become one of his…

In a recent episode of a popular tech podcast, I heard the hosts say, “If you can’t automate, you and your career are going to get left behind.” Some form…

Software has evolved a lot further than just something that you purchase and install onto your computer. Businesses now have the luxury—and the burden—of selecting from a wide array of…

Nearly every market in today’s business landscape is saturated, making it every organization’s top goal to create products and provide services rivaling competitors. To help ensure success, businesses must provide…

Garry Schmidt first got involved in IT Service Management almost 20 years ago. Since becoming the manager of the IT Operations Center at SaskPower, ITSM has become one of his…

The Continuous Diagnostics and Mitigation (CDM) Program, issued by the Department of Homeland Security (DHS), goes a long way toward helping agencies identify and prioritize risks and secure vulnerable endpoints.…

Moving relational data to cloud platforms has emerged as a “last frontier” for cloud-age computing. It is easy to consider the behemoth systems in place at large enterprises against the…

Garry Schmidt first got involved in IT service management (ITSM) almost 20 years ago. Since becoming the manager of the IT Operations Center at SaskPower, ITSM has become one of…